Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Hannah Criswell

Post,TX

Summary

I started working at the age of 15, but when I was 17 I applied to United Supermarkets. I have learned many valuable skills in my time serving for the United Family. I started out as a checker to learn the environment, and I was able to learn my customer base and what satisfied them. One of the major skills I acquired is salesmanship. I was able to win the very first sale competition I had ever entered which was selling cakes squares. This taught me how to persuade and also learn rejection. I later had the privilege to set up our Super Bowl dessert table. This taught me how to make a display that was organized while also being appealing to our customers.

I have been with the company for almost two years and there are many things that I enjoy about the company. However, customer to worker relationships is my favorite part of my job. I like to make sure each and every customer is satisfied whether it is helping them learn more about a product or handling a transaction.

Overview

4
4
years of professional experience

Work History

Shift Leader

United Supermarkets
Lubbock, TX
06.2024 - Current
  • Supervised daily operations, ensuring compliance with safety and quality standards.
  • Trained and mentored team members on effective customer service practices.
  • Coordinated staff schedules to optimize coverage during peak hours.
  • Implemented efficient workflow processes to enhance team productivity.
  • Conducted regular training sessions on product knowledge and store policies.
  • Monitored cash handling procedures to ensure accuracy and security in transactions.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Restaurant Worker

Georges
Post, TX
05.2022 - 12.2022
  • Provided exceptional customer service to enhance dining experience.
  • Maintained cleanliness and organization of dining area to ensure compliance with health standards.
  • Managed cash register operations, ensuring accuracy in transactions and balancing at shift end.
  • Successfully balanced multiple responsibilities simultaneously, including taking orders, packaging meals, answering the phone, and attending to guest needs promptly.

Education

No Degree - Public Relations

Texas Tech University
Lubbock, TX
08-2029

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Strong verbal and written communication
  • Training assistance
  • Creative problem solving
  • Customer service management
  • Team collaboration
  • Daily workflows

Interests

  • Music
  • Creating digital artwork using software like Photoshop, Illustrator, or Procreate
  • I have a passion for photography and editing photos
  • Drawing and Painting
  • Participate in local theater productions, enhancing my public speaking and teamwork skills
  • Creative Writing

Timeline

Shift Leader

United Supermarkets
06.2024 - Current

Restaurant Worker

Georges
05.2022 - 12.2022

No Degree - Public Relations

Texas Tech University