Results-driven professional known for strong attention to detail and effective multitasking. Experienced in banking operations and customer service, consistently delivering reliable support and improving customer experiences.
Overview
10
10
years of professional experience
Work History
Bank Teller
Citibank
05.2024 - Current
Processed cash transactions accurately and efficiently for diverse customer requests.
Maintained compliance with banking regulations and internal policies consistently.
Collaborated with team members to enhance service delivery and customer satisfaction.
Bank Teller
Westamerica Bank
01.2021 - 12.2023
Educated customers on bank products, services, and digital banking tools available.
Identified opportunities for operational improvements in daily processes and workflows.
Supported training of new tellers on established procedures and best practices.
Cosmetologist/Hairstylist
Supercuts
01.2019 - 01.2021
Provided exceptional customer service, ensuring client satisfaction through personalized consultations and tailored services.
Maintained cleanliness and organization of workstations, adhering to health and safety regulations at all times.
Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
Cashier
Staples
04.2016 - 03.2018
Processed customer transactions accurately using point-of-sale systems.
Resolved customer complaints effectively, fostering positive relationships and retention.
Las Casuelas
Hostest
04.2016 - 03.2018
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.