Hannah Daugherty
Knoxville,TN
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Cruze Farm Pizza Barn
Knoxville, TN
04.2021 - Current
- Monitored employee attendance records, timekeeping, and payroll information.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Collaborated with management on developing strategic plans for achieving business goals.
- Coordinated with other departments to ensure smooth flow of operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Resolved conflicts between team members in an effective manner.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Proposed or approved modifications to project plans.
- Delegated work to staff, setting priorities and goals.
- Evaluated individual and team business performance and identified opportunities for improvement.
Education
Associate of Science - Social Work
Pellissippi State Community College
Knoxville, TN05-2026
High School Diploma -
Fulton High School
Knoxville, TN05-2024
Skills
- Product and service knowledge
- Sales monitoring
- Operations Management
- Employee Performance Evaluations
- Staff Management
- Sales Reporting
- Staff Development
- Sales Strategies
- Product branding
- Meeting facilitation
- Strategic Planning
- Consulting
- Business development understanding
- Staff Training and Development
- Promotional planning
- Staff Supervision
- Employee performance evaluation
- Orientating and training
- Employee engagement
- Orientation and training
Zip
37917
State
TN
City
Knoxville
Timeline
Assistant Manager
Cruze Farm Pizza Barn
04.2021 - Current
High School Diploma -
Fulton High School
Associate of Science - Social Work
Pellissippi State Community College
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