Hannah Deewaard
Summary
Offering strong foundation in leadership and teamwork, coupled with genuine eagerness to learn and grow in dynamic setting. Brings adaptable approach to managing operational processes and problem-solving in high-paced environments. Ready to use and develop organizational and communication skills in the library position.
Overview
3
3
years of professional experience
Work History
Shift Leader
Charley's Ice Cream and Grill
05.2022 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Deli Worker/Cashier
Mommas Boy Pizza
02.2024 - 06.2024
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
- Provided excellent customer service by taking orders, answering questions and responding to customer complaints.
Education
Engineering
University of Michigan
Ann Arbor, MI05-2029
High School Diploma -
Greenville High School
Greenville, MI05-2025
Skills
- Positive attitude
- Problem-solving
- Customer service focus
- Attention to detail
Languages
English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Timeline
Deli Worker/Cashier
Mommas Boy Pizza
02.2024 - 06.2024
Shift Leader
Charley's Ice Cream and Grill
05.2022 - Current
Engineering
University of Michigan
High School Diploma -
Greenville High School
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