Hannah DeLapp
Bridgeport,New York
Overview
4
4
years of professional experience
Work History
Caregiver
Freedom Care
05.2024 - 08.2024
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Built strong relationships with clients to deliver emotional support and companionship.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Assisted in rehabilitation exercises as prescribed by medical professionals, guiding patients towards improved mobility and function.
Shift Lead
Dairy Queen Grill & Chill
09.2020 - 04.2023
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
Education
Associate of Arts - Human Services
Onondaga Community College
Syracuse, NY12.2024
Associate of Arts - General Studies
Onondaga Community College
Syracuse, NY06.2022
Timeline
Caregiver
Freedom Care
05.2024 - 08.2024
Shift Lead
Dairy Queen Grill & Chill
09.2020 - 04.2023
Associate of Arts - Human Services
Onondaga Community College
Associate of Arts - General Studies
Onondaga Community College