Overview
Work History
Education
Skills
Timeline
Generic

Hannah Dickson

Springfield,MO

Overview

6
6
years of professional experience

Work History

Behavioral Health Technician

Lakeland Behavioral Health Center
Springfield, MO
02.2023 - Current
  • Monitored patient safety in all areas of the facility.
  • Provided crisis intervention services to patients in need.
  • Collaborated with multi-disciplinary teams to create treatment plans for patients.
  • Advised clinical staff regarding appropriate interventions for behavioral issues.
  • Maintained accurate documentation of patient progress and treatments received.
  • Educated family members on techniques to support a patient's recovery process.
  • Observed patients' behaviors during recreational activities and outings.
  • Mentored and trained new behavioral health techs on best practices when interacting with clients and patients.
  • Organized daily activities such as arts and crafts, games, music therapy., that promote healthy coping skills.
  • Provided emotional support to clients and patients dealing with difficult situations.

Delivery Driver

Spark
Springfield, MO
08.2021 - 02.2023
  • Handled merchandise in accordance with product handling standards.
  • Handled customer service complaints with professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Utilized street maps to plan and determine most efficient routes.

Health Market Clerk & Cashier

HyVee
Springfield, MO
12.2018 - 07.2021
  • Assisted customers in selecting items and provided product information.
  • Maintained an organized and clean work environment.
  • Operated cash register to process customer payments.
  • Replenished stock and merchandised displays according to company standards.
  • Provided excellent customer service by greeting customers and responding to inquiries promptly.

Education

High School Diploma -

Logan Rogersville High School
Missouri
05-2016

Criminal Justice

Missouri Southern State University
Joplin, MO

Skills

  • Conflict Resolution
  • Documentation skills
  • Adaptability
  • Time management
  • Customer Service
  • Team Collaboration
  • Attention to Detail

Timeline

Behavioral Health Technician

Lakeland Behavioral Health Center
02.2023 - Current

Delivery Driver

Spark
08.2021 - 02.2023

Health Market Clerk & Cashier

HyVee
12.2018 - 07.2021

High School Diploma -

Logan Rogersville High School

Criminal Justice

Missouri Southern State University

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Hannah Dickson