Hannah Dietz
Vancouver,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Offering excellent communication and superior work ethic.
Overview
9
9
years of professional experience
Work History
Assistant Manager/Floor Staff
Regal Cinemas
Vancouver, WA
07.2023 - Current
- Trained and mentored staff on procedures, standards and customer engagement strategies
- Completed store opening and closing procedures
- Contributed to the efficiency of the concessions adhering to Regal's standards for speed and quality
- Operated projectors and completed regular maintenance or troubleshoots
- Delegated tasks to optimize performance and reduce labor costs
- Completed weekly inventory health check, till checks, and audits
- Worked collaboratively with team members to achieve smooth work operations, contributing to a positive and efficient work environment
- Designed and executed creative decor concepts for various occasions and upcoming movies
- Oversaw daily operations, ensuring compliance with safety and quality standards.
Bowling Shift Lead/Bartender/Party Coordinator
Round One Entertainment
Vancouver, WA
06.2024 - 05.2025
- Trained new employees and delegated daily tasks and responsibilities.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation.
- Inventoried materials on weekly basis to identify and resolve discrepancies.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Trained new bartenders on drink preparation, product promotion, and garnish preparation.
- Adapted to fast-paced environment, effectively managing multiple drink orders.
- Resolved customer inquiries and complaints, fostering a positive guest experience.
Lead Stand Attendant
Black Jack Fireworks
Vancouver, WA
06.2017 - 06.2023
- Recurring seasonal position June-August
- Supported team members with various needs depending on customer influx and demand.
- Consistently provided friendly service to promote better customer engagement.
- Followed advanced COVID-19 safety protocols, keeping customers and colleagues safe despite pandemic conditions.
- Developed promotional displays to highlight seasonal offers, driving increased foot traffic and engagement.
- Collaborated with team members to maintain a clean and organized workspace, resulting in an efficient service flow.
Education
High School Diploma -
State Board For Community And Technical Colleges
Olympia, WA06-2022
Skills
- Cooperative Attitude
- Work Task Prioritization
- Inventory Stocking
- Customer Assistance
- Cleaning
- Time management
- Staff training and development
- Cash Handling
- Team leadership
- Problem-solving
- Staff supervision
LANGUAGES
ASL—Limited Working
Timeline
Bowling Shift Lead/Bartender/Party Coordinator
Round One Entertainment
06.2024 - 05.2025
Assistant Manager/Floor Staff
Regal Cinemas
07.2023 - Current
Lead Stand Attendant
Black Jack Fireworks
06.2017 - 06.2023
High School Diploma -
State Board For Community And Technical Colleges