Hannah Drake
Spring Hill,FL
Summary
Dedicated medical professional with nearly four years of experience in healthcare and retail, specializing in medication administration, patient care, and customer service. Proven expertise in diagnostic testing and equipment maintenance, consistently delivering accurate test results while ensuring optimal functioning of medical devices to enhance patient outcomes. Strong interpersonal skills and a commitment to exceptional service as a Customer Service Associate, emphasizing teamwork and adaptability. Authorized to work in the U.S. for any employer and open to relocation, ready to contribute reliability and technical proficiency to a dynamic team.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Med Tech
Vitality Living
10.2023 - Current
- Administered prescribed medications to residents according to physician orders and facility protocols
- Provided direct patient care, including assistance with daily living activities and hygiene
- Performed basic medical check-ups and monitored vital signs for changes
- Updated patient records and completed required documentation accurately
- Supported nurses and healthcare professionals in delivering quality resident care
- Maintained infection control standards and ensured a safe environment
- Assisted with medication pass administration and medication dispensing
- Communicated effectively with residents, families, and team members
PCA/CNA
Heron Pointe Health and Rehabilitation
01.2023 - 07.2023
- Provided high-quality patient care and support for daily living activities
- Responded promptly to patient calls and determined appropriate assistance
- Assisted patients with bathing, dressing, toileting, and mobility
- Supported residents with personal hygiene and exercise routines
- Maintained accurate patient documentation and ensured confidentiality
Crew Member
McDonald's
Spring Hill, FL
09.2020 - 06.2023
- Delivered exceptional customer service in fast-paced environment to enhance guest satisfaction.
- Operated kitchen equipment efficiently to prepare food items according to quality standards.
- Collaborated with team members to maintain cleanliness and organization of workstations.
- Assisted in training new crew members on operational procedures and company policies.
Education
GED -
Hernando adult education
11-2021
Certificate - Information Technology
Rasmussen University
03-2025
Skills
- HIPAA regulations
- Direct patient care
- Patient interaction
- Patient monitoring
- Sanitation procedures
- Medical terminology expertise
- Medication administration
- Patient care documentation
- Patient vital taking
- Medical record documentation
Certification
- First Aid Certification November 2023 to Present
- Certified Medication Technician October 2023 to October 2024
Timeline
Med Tech
Vitality Living
10.2023 - Current
PCA/CNA
Heron Pointe Health and Rehabilitation
01.2023 - 07.2023
Crew Member
McDonald's
09.2020 - 06.2023
GED -
Hernando adult education
Certificate - Information Technology
Rasmussen University