Hannah E Harrison
Lake Placid,FLORIDA
Summary
Energetic worker with in-depth knowledge of customer account management and security requirements. Promotes and handles new sales of diverse financial products and services. Strictly adheres to regulatory requirements to safeguard account holders and corporate assets. My education consists of a high school diploma and college classes: Medical Terminology, Anatomy and Physiology, and a year of Medical Coding.
With my education and experience above, I believe I would be a great asset to your company.
Overview
16
16
years of professional experience
Work History
Family Manager
Family Manager
Lake Placid, FLORIDA
07.2015 - Current
- Managed daily household operations, ensuring smooth functioning of all aspects.
- Handled financial matters including bill payments, budgeting, and investment decisions.
- Ensured clean, organized, and well-maintained living environment for all family members.
- Maintained full schedule of extra-curricular activities and entertainment for each child.
- Formulated and balanced my care of 1 adult and 3 kids so that I could effectively re-enter the work force to further provide for my family.
Client Advisor
Seacoast Bank
Lake Placid, FL
09.2025 - 05.2026
- Educated clients on banking products, services, and digital tools for better usage.
- Maintained accurate records of client interactions and account transactions diligently.
- Processed payments accurately and efficiently according to established guidelines.
- Trained new staff members on customer service protocols and procedures.
- Opened new checking, savings and lines of credit for customer accounts.
- Analyzed credit reports and evaluated loan applications.
- Reviewed loan documents for accuracy and completeness before processing.
Bank Teller
Harbor Community Bank
Sebring, FLORIDA
03.2016 - 11.2017
- Documented each transaction in [Software] to uphold recordkeeping requirements.
- Used active listening to establish trust, optimize sales opportunities and generate leads.
- Tidied and cleaned workstation regularly, keeping well-stocked with supplies and brochure materials.
- Uphold confidentiality guidelines as per bank policy.
- Referred customers requiring loans, credit and mortgages to support sales process.
- Retained up-to-date knowledge of offered products and services to educate customers on features, benefits and pricing.
- Opened, assisted and monitored members with safety deposit boxes.
- Delivered exceptional service with friendly approach to retain and acquire customers.
- Prepared official checks, money orders and certified checks.
- Processed customer transactions, including deposits, withdrawals, and check cashing.
- Answered incoming phone calls and addressed customer inquiries promptly.
- Assisted with ATM maintenance, including stocking cash and troubleshooting issues.
- Participated in ongoing training programs to stay current on industry regulations.
- Followed strict security protocols to ensure safety of customer information.
- Processed bill payments, verifying payment dates and amounts due.
Medical Transcriptionist
Dr. Deray
Arcadia, FLORIDA
08.2015 - 12.2015
- Typed and proofed high volume of dictation for diverse medical offices.
- Edited transcriptions to ensure accuracy in grammar, punctuation, and medical terminology.
- Maintained patient confidentiality by adhering to HIPAA guidelines and regulations.
- Enhanced and corrected files with proactive research of medical terminology.
- Transcribed medical reports, summaries, and consultations for various healthcare providers.
- Conducted research on medical terms and abbreviations when needed for accurate transcription.
Bank Teller
Midflorida Credit Union
Lake Placid, FLORIDA
01.2013 - 07.2015
- Recommended beneficial products and services to customers, consistently exceeding daily goals.
- Maintained strict compliance with banking standards, regulations and laws.
- Retained up-to-date knowledge of offered products and services to educate customers on features, benefits and pricing.
- Used active listening to establish trust, optimize sales opportunities and generate leads.
- Prepared official checks, money orders and certified checks.
- Identified suspected fraud based on behavioral and transaction markers.
- Assisted in greeting, directing and engaging with client lobby traffic.
- Tidied and cleaned workstation regularly, keeping well-stocked with supplies and brochure materials.
- Delivered exceptional service with friendly approach to retain and acquire customers.
- Ordered cash supply from vaults to maintain adequate funds in teller drawers.
- Balanced cash drawer at beginning and end of shifts.
- Developed and maintained positive relationships with customers.
- Answered incoming phone calls and addressed customer inquiries promptly.
Pharmacy Clerk
The Drug Store
Claxton, GEORGIA
01.2010 - 02.2012
- Processed cash, credit card, and insurance payments for prescriptions accurately.
- Uphold strict facility and HIPAA regulations governing patient information and interactions.
- Ordered office supplies and pharmaceuticals through approved vendors as needed.
- Assisted pharmacists in preparing and dispensing medications to customers.
- Answered phone calls from patients, healthcare providers, and insurance companies.
- Assisted pharmacists with completing orders by labeling bottles.
- Unpacked, sorted and counted incoming pharmacy items, securing stock, and refrigerating perishable items.
Education
High School Diploma -
Abeka Academy
Medical Coding -
Ogeechee Technical College
Statesboro, GeorgiaSkills
- Customer account management
- Customer relationship management
- Conflict resolution
- Medical terminology
- Healthcare regulations
- Patient confidentiality
- HIPAA compliance
- Anatomy and physiology
- Medication dispensing
- Customer service
- Ordering and stocking medications
- Fill prescriptions
Languages
English, Native
Timeline
Client Advisor
Seacoast Bank
09.2025 - 05.2026
Bank Teller
Harbor Community Bank
03.2016 - 11.2017
Medical Transcriptionist
Dr. Deray
08.2015 - 12.2015
Family Manager
Family Manager
07.2015 - Current
Bank Teller
Midflorida Credit Union
01.2013 - 07.2015
Pharmacy Clerk
The Drug Store
01.2010 - 02.2012
High School Diploma -
Abeka Academy
Medical Coding -
Ogeechee Technical College