Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively and quickly mastering new skills, while helping to create and maintain morale in the workplace.
Overview
7
7
years of professional experience
Work History
Youth Worker
Boston Centers for Youth and Families
Boston, USA
05.2023 - Current
Design, plan, and execute a variety of youth development programs and activities that cater to the physical, emotional, and educational needs of participants.
Provide one-on-one and group mentoring to guide and support youth in setting and achieving personal goals, building self-esteem, and making positive life choices.
Advocate for the rights and needs of youth by connecting them with appropriate community resources, social services, and educational opportunities.
Assist with homework, tutoring, and educational skill-building to help youth excel academically and develop a strong foundation for their future.
Offer workshops and activities that teach essential life skills, such as communication, conflict resolution, financial literacy, and job readiness.
Collaborate with parents, schools, community organizations, and local authorities to create a network of support for the youth and promote their active participation in community events.
Guest Experience Manager
Earls Kitchen + Bar
Boston, USA
06.2018 - 05.2024
Successfully managed 30-50 staff members at any given time by delegating tasks, ensuring that both restaurant and customer standards are met.
Formally trained new hires on menu items, computer systems, company standards, and customer service expectations.
Ensured at the end of day, paperwork was completed, including a sales and labor report each day.
Created a positive patron experience in the workforce to not only the team, but the customers as well.
Education
BS - Business Management
Northeastern University
Boston, MA
12-2025
Diploma -
John D. O'bryant
Skills
Cpr/aed certified
Project management
Program planning
Conflict mediation
Years of experience with youth
Community-oriented
Innovative thinker
Professional speaking skills
Awards
Mayor's Award, Awarded by Mayor Martin J. Walsh for showing outstanding tactics in the workplace.
SuperTeens Summer Leadership Program at Boston Center for Youth and FamiliesSuperTeens Summer Leadership Program at Boston Center for Youth and Families