Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Hannah Ferrell

Mobile,AL

Summary

Developed strong teamwork and customer service skills in fast-paced environment, looking to transition into new field. Skilled in effective communication and problem-solving, ensuring tasks are completed efficiently and accurately. Ready to leverage these transferable skills to make meaningful impact in new role.

Overview

2
2
years of professional experience

Work History

Team Member

Jersey Mike's Subs
12.2023 - Current
  • Operated register to process payments and collect cash payment for order totals.
  • Developed strong cooperative relationships with coworkers and managers.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Maintained productive, efficient approach to all tasks.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.

Shift Lead

Marble Slab Creamery
01.2023 - 07.2023
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Completed cash and credit card transactions accurately using POS software.
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.

Education

High School Diploma -

Theodore High School
6201 Swedetown Rd N, Theodore, AL 36582
05-2025

Skills

  • Customer Service
  • Positive Attitude
  • Teamwork and Collaboration
  • Problem-Solving
  • Flexible Schedule
  • Leadership Qualities
  • Heavy Lifting
  • Multitasking
  • Advanced Learner

Interests

  • Cooking
  • I enjoy helping others and giving back to the community
  • Enjoy participating in working out for overall physical and mental well-being
  • Reading

Timeline

Team Member

Jersey Mike's Subs
12.2023 - Current

Shift Lead

Marble Slab Creamery
01.2023 - 07.2023

High School Diploma -

Theodore High School
Hannah Ferrell