Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
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Hannah Finks

Joliet,IL

Summary

Outgoing professional offering several years of experience in fast-paced environments. Proven customer service, multitasking and organization skills. Always works to drive customer loyalty and increase sales. History in a retail pharmacy setting, as well as fast food. Committed to building relationships with customers and creating a welcoming environment to those being serve in any capacity.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Certified Pharmacy Technician

Osco Drug
Joliet, IL
04.2021 - Current
  • Assisted patients in understanding their medication instructions and usage directions.
  • Received verbal prescriptions from physicians or nurse practitioners via telephone, fax or electronic means.
  • Verified accuracy of patient information on prescription orders.
  • Provided medication and other healthcare products to customers accurately and efficiently.
  • Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
  • Performed administrative duties such as filing, data entry, answering phones.
  • Checked expiration dates on drug products prior to dispensing them to customers.
  • Answered questions from customers regarding insurance coverage eligibility requirements.
  • Maintained pharmacy inventory by restocking shelves with medications and supplies.
  • Entered patient profile information into computer systems accurately and completely.
  • Followed safety protocols when handling hazardous drugs or materials in accordance with OSHA standards.
  • Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
  • Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.

Team Member

McDonald's
Joliet, IL
01.2021 - 07.2021
  • Operated cash registers to process payments from customers.
  • Collaborated with team members to maximize productivity and efficiency.
  • Assisted customers with product selection and ordering process.
  • Adhered to safety guidelines while operating machinery or stocking shelves.
  • Maintained a clean and organized work area throughout shift.
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
  • Addressed customer needs, responding to specific requests.
  • Upheld high standards of productivity and quality in operations.

Sandwich Artist

SUBWAY®Restaurants
Joliet, IL
07.2020 - 10.2020
  • Operated cash registers to process payments from customers.
  • Upsold additional items to increase store profits.
  • Cleaned tables, chairs, counters, floors, trays, dishes, silverware after each shift.
  • Maintained cleanliness of work area throughout shift.
  • Assisted team members during peak hours when necessary.
  • Ensured all menu items were prepared in accordance with health and safety standards.
  • Checked expiration dates on products to ensure freshness of items served to customers.
  • Greeted customers and provided product knowledge.
  • Followed established procedures for handling money transactions accurately.
  • Verified that prepared food met quality standards prior to serving it to customers.
  • Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
  • Communicated effectively with co-workers regarding customer needs and concerns.
  • Replenished condiments and other supplies at front counter areas.
  • Delivered superior customer service focused on quality and meeting customer needs.

Education

High School Diploma -

Joliet West High School
Joliet, IL
05-2022

Associate of Applied Science - Radiologic Technology

Joliet Junior College
Joliet, IL
05-2028

Skills

  • Time management
  • Problem solving
  • Guest service
  • Superior communication skills
  • Continuous learning mindset
  • Professionalism and courtesy

Affiliations

  • Joliet West speech team (2019-2022)

Accomplishments

  • Graduated Cum Laude at Joliet West High School in 2022
  • Maintained honor roll at Joliet West High School from 2018-2022

Certification

  • Certified Pharmacy Technician (CPhT) since 2021

References

References available upon request.

Timeline

Certified Pharmacy Technician

Osco Drug
04.2021 - Current

Team Member

McDonald's
01.2021 - 07.2021

Sandwich Artist

SUBWAY®Restaurants
07.2020 - 10.2020

High School Diploma -

Joliet West High School

Associate of Applied Science - Radiologic Technology

Joliet Junior College

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