Hannah Flaherty

I am an adept Patient Care Technician with proven expertise in patient advocation and department organization, honed at OSF Holy Family Medical Center. I excel in utilizing technical equipment and providing exceptional patient care, and achieving significant improvements in patient satisfaction. I will demonstrate unparalleled adaptability and collaboration in high-stress emergency situations, enhancing team efficiency and patient outcomes, if given the chance to join your team. I am a focused patient care professional accustomed to prioritizing and delivering basic patient care. I offer 4 years of comprehensive experience in recording necessary medical information of my patients, aiding nurses and doctors, and preparing accurate documentation. Recognized by patients and past coworkers for delivering exceptional patient care.

• Achieved the Sunflower Award through OSF by multiple nominations by treating each patient with kindness and compassion, as well as effectively helping my coworkers with a positive attitude.
• Collaborated with other members of different departments in the hospital as the Emergency Department's safety coach. I worked on promoting infection control and proper cleanliness to ensure safety of coworkers and patients.

• CNA - Certified Nursing Assistant
• PCT - Patient Care Technician