Open To Work
Hannah Flanagan
Madison
Work Preference
Summary
Seasoned behavioral health professional with comprehensive experience in clinical oversight, budget management, and program development. Spearheaded initiatives that transformed service delivery, cultivated community collaborations, and supported diversity and inclusion efforts across multiple programs.
Overview
22
22
years of professional experience
Work History
Service Director
JusticePoint
Madison
12.2024 - 08.2026
- Drug Court/OWI Court/Drug Diversion Program
- Fiscal oversight of 1.5 million dollar budget for JusticePoint services provided to participants of Dane County Drug Court, Drug Diversion Court, and OWI Court services provided by JusticePoint
- Clinical oversight of 2 supervisory staff and 9 direct care staff/case managers
- Co-facilitated groups supporting individuals facing addiction and mental health challenges, promoting recovery and community engagement.
- Provided case management on an interim basis to ensure continuity of care.
- Aligned program operations in Dane County with mission, vision, and values of parent organization The Difference Principle, enhancing service delivery.
- Initiated and cultivated partnerships with community organizations, focusing on collaboration with BIPOC groups to enhance program accessibility and support.
Clinical Director
Journey Mental Health
Madison
04.2015 - 02.2025
- Emergency Services Program
- Clinical and Administrative oversight of 7 Supervisory staff and 70 direct care staff
- Developed and implemented new programs, including Bayside Care Center and crisis co-responder teams for Madison Police, Dane County Sheriff, and Madison Fire Department (CARES).
- Fiscal oversight of a 5 million dollar budget
- Engaged in the statewide landscape assessment and planning for and July 2022 launch of 988 in the state of Wisconsin.
- Participated in multiple city and county wide initiatives related to changing, updating, and expanding the current mental health system's continuum of care.
- Utilized rapid cycle change (NiaTx Model) to initiate and implement program changes, enhancing service efficacy and efficiency.
- Participation in community wide initiatives such as the Zero Suicide Initiative, Ending Deaths of Despair, and the Gun Safety Project
- Facilitated committee meetings to promote diversity and inclusion initiatives from January 2019 to 2021.
- Team member of the internal Pandemic Preparedness Team
- Monitored all emergency services programs to meet governing statutes (DHS 34, 83, 51, 48).
- Participated in state run work groups for the development of Peer Run Respite homes as well as for Crisis Stabilization Facilities for youth
Clinical Manager
Journey Mental Health Center
07.2011 - 04.2015
- Duties Included
- Clinical support of staff and clients, including support calls, risk assessments, crisis counseling, and home visits
- Supervised clinical staff and conducted performance reviews to ensure quality care and professional development.
- Developed programs that improved client service delivery and engagement.
- New hire training and orientation
- Verbal De-Escalation training for all staff
- Compliance with state regulatory bodies governing emergency mental health and residential services
- Oversaw fiscal management of 2.5 million dollar budget, ensuring compliance with financial regulations and resource allocation.
- Facilitation of countywide crisis stabilization meetings
Mental Health Specialist/Youth Addiction Counselor
Meriter Child and Adolescent Unit/New Start Clinic
Madison, WI
05.2004 - 08.2011
- Documented client progress in confidential files.
- Performed client assessments and developed treatment plans.
- Provided clients with recommendations to community resources.
- Collaborated with other healthcare professionals to develop comprehensive care plans.
Crisis Worker
Journey Mental Health Center
05.2009 - 07.2011
- Delivered immediate crisis counseling to individuals in walk-in setting, facilitating timely support and intervention.
- Formulated comprehensive response plans for individuals in crisis, ensuring continuity of care for ongoing needs.
- Suicide/Homicide risk assessment
- Assessed need for involuntary hospitalization
- Documented clinical assessments and developed case plans to address client needs effectively.
Education
Master of Science - Marriage and Family Therapy
Edgewood College
Madison, WI01-2005
Bachelor of Science - Paychology
University of Eau Claire
Eau Claire WI05-1998
Skills
- Clinical oversight
- Crisis intervention
- Program development
- Financial oversight
- Strategic planning
- Community partnerships
- Team leadership
- Staff training
- Equity programs
Additional Information
Additional work history and references available upon request.
License - License Number
827-124
Timeline
Service Director
JusticePoint
12.2024 - 08.2026
Clinical Director
Journey Mental Health
04.2015 - 02.2025
Clinical Manager
Journey Mental Health Center
07.2011 - 04.2015
Crisis Worker
Journey Mental Health Center
05.2009 - 07.2011
Mental Health Specialist/Youth Addiction Counselor
Meriter Child and Adolescent Unit/New Start Clinic
05.2004 - 08.2011
Master of Science - Marriage and Family Therapy
Edgewood College
Bachelor of Science - Paychology
University of Eau Claire