Hannah Flom
Shoreview,MN
Summary
Professional with a solid background in restaurant management and behavior intervention. Expertise in crisis management and tailored planning strategies. Committed to operational optimization and exceptional service delivery to boost performance outcomes.
Overview
10
10
years of professional experience
Work History
Restaurant Manager
Elevage Hospitality Group
St. Anthony, MN
02.2024 - Current
- Oversaw day-to-day restaurant operations, managing scheduling, budgeting, and inventory control.
- Trained staff on service standards and operational procedures to ensure consistency.
- Resolved customer concerns promptly to enhance overall dining experience.
- Controlled food, beverage, and labor costs to optimize profit margins.
Behavior Intervention Specialist
Northeast College Prep
Minneapolis, Minnesota
06.2020 - 02.2024
- Created individualized behavior intervention plans to address diverse student needs.
- Coached educators on implementation of BIPs and contingency management systems.
- Monitored student progress, adjusting interventions to enhance effectiveness.
- Delivered crisis management training to school personnel for responding to escalating behaviors.
Program Assistant
Home and Community Options Inc.
Winona, Minnesota
02.2016 - 10.2019
- Supported individuals in developing daily living skills to promote independence.
- Managed healthcare services to ensure optimal patient outcomes.
- Facilitated financial planning sessions to enhance budget management.
- Coordinated community integration activities to foster social engagement.
Education
High School Diploma -
Winona Senior High School
Winona, MN06-2011
Skills
- Budget management
- Customer service
- Time management
- Adaptability
- Inventory control
References
References available upon request.
Timeline
Restaurant Manager
Elevage Hospitality Group
02.2024 - Current
Behavior Intervention Specialist
Northeast College Prep
06.2020 - 02.2024
Program Assistant
Home and Community Options Inc.
02.2016 - 10.2019
High School Diploma -
Winona Senior High School