Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hannah Flordeliza

Honolulu,HI

Summary

Highly motivated, with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Driven by a passion for continuous learning and successfully navigating change. Known for leveraging analytical thinking and creativity to solve problems, and deliver high-impact solutions. Possess specialized skills in safety protocol adherence, emergency response readiness, and personalized passenger service. Excel in communication, teamwork, and adaptability, ensuring smooth operations and positive travel experiences for all passengers.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Flight Attendant

Envoy Airlines
04.2025 - Current
  • Conducted pre-flight briefings and emergency procedure demonstrations to ensure passenger safety.
  • Delivered exceptional customer service during flights, addressing passenger needs promptly.
  • Collaborated with crew members to execute in-flight service efficiently.
  • Responded to medical emergencies by providing first aid and coordinating with the crew.
  • Managed passenger inquiries and complaints with professionalism throughout flights.
  • Adhered to company security policies and protocols consistently.

Dental Assistant

Kailua Dental Care
11.2022 - 03.2025
  • Established a clean, sterile, and welcoming environment for patients.
  • Ensured compliance with infection control policies and procedures.
  • Built loyal patient following and retained return patients by providing empathetic and caring service.
  • Checked patients throughout procedures to help alleviate anxiety, and ensure comfort.
  • Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm anxious patients.
  • Approached patients and engaged in conversation through the use of effective interpersonal and conflict-resolution skills.
  • Worked successfully with a diverse group of colleagues to accomplish goals and address issues related to our services.

Pharmacy Technician Student

CVS Pharmacy
09.2022 - 02.2023
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
  • Collaborated professionally with team members to achieve daily objectives, and meet deadlines.
  • Communicated clearly with physicians regarding prescription refills or changes.
  • Provided excellent customer service by thoroughly answering questions about prescriptions and over-the-counter medications.

Crew Member

Baskin Robbins Ice Cream
03.2022 - 10.2022
  • Warmly greeted visitors to promote great customer service and positive ordering experiences.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Resolved customer complaints in a professional manner.
  • Delivered high customer satisfaction, addressing inquiries and concerns with patience and expertise.
  • Upheld high standards of productivity and quality in the workplace.

Education

Some College (No Degree) - General Education

University of Hawaii At Manoa
Honolulu, HI

High School Diploma -

Wallace Rider Farrington High School
05-2023

Skills

  • Professionalism and etiquette
  • Leadership
  • Effective communication skills
  • Patience and empathy
  • Conflict mediation
  • Complex Problem-solving
  • Calm under pressure
  • Team collaboration
  • Customer service
  • First aid

Certification

  • CPR/First Aid
  • BLS

Timeline

Flight Attendant

Envoy Airlines
04.2025 - Current

Dental Assistant

Kailua Dental Care
11.2022 - 03.2025

Pharmacy Technician Student

CVS Pharmacy
09.2022 - 02.2023

Crew Member

Baskin Robbins Ice Cream
03.2022 - 10.2022

High School Diploma -

Wallace Rider Farrington High School

Some College (No Degree) - General Education

University of Hawaii At Manoa

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Hannah Flordeliza