Hannah Garcia
San Antonio,TX
Summary
Results-driven professional with strong customer service and multitasking skills. Committed to delivering positive customer experiences while effectively managing time and prioritizing tasks. Experienced in adapting to new challenges and maintaining organization under pressure. Focused on enhancing brand reputation through consistent practices and dedicated service.
Overview
3
3
years of professional experience
Work History
Human Resources and Administration
USAF
San Antonio, Tx
10.2024 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Working with teammates and accepted coaching from management team.
- Utilized various software and tools to streamline processes and optimize performance.
Barista
Starbucks
San Bernardino, California
08.2024 - 10.2024
- Collaborated with team members to deliver prompt service during peak hours, contributing to customer satisfaction.
- Engaged customers in friendly conversation, fostering a welcoming atmosphere and enhancing overall experience.
- Addressed and resolved customer complaints in polite and professional manner.
- Worked various stations to ensure coverage and meet production goals, supporting team efficiency.
- Learned all required tasks quickly to maximize performance.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Sales Associate
JOANN Fabrics and Crafts
Redlands, California
09.2023 - 07.2024
- Greeted customers and provided exceptional customer service.
- Organized displays and stock levels on sales floor to enhance customer experience.
- Set up displays and signage for promotional events to attract customer attention.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change
- Participated in inventory management and restocking procedures.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Education
Citrus Valley High School
Redlands, CaliforniaSkills
- Organization
- Attention to detail
- Time management
- Problem solving
- Conflict resolution
- Team collaboration
- Reliability
- Inventory management
Timeline
Human Resources and Administration
USAF
10.2024 - Current
Barista
Starbucks
08.2024 - 10.2024
Sales Associate
JOANN Fabrics and Crafts
09.2023 - 07.2024
Citrus Valley High School