Hannah Garrell
Kelly,NC
Summary
I'm energetic, hard working, prepared to take on any task at hand, I’m always committed to the well-being of others.. Whatever task may arise I’ll always strive to do my best and always, willing to learn.
Overview
6
6
years of professional experience
Work History
Veterinary Technician
Bladen Animal Hospital
Elizabethtown, NC
08.2023 - Current
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
- Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
- Restrained animals to protect veterinarians from potential harm.
- Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
- Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Developed strong relationships with clients by understanding their needs and preferences, fostering long-term loyalty.
- Assisted customers with account set-up, enabling smooth transitions into using the company''s products or services.
Veterinary Technician Assistant
Leland Veterinary Hospital
Leland, NC
06.2023 - Current
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
- Maintained accurate pharmacy records and controlled drug, anesthesia and heartworm test logs.
- Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
- Restrained animals to protect veterinarians from potential harm.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
- Collected patient biopsies and blood samples for laboratory analysis.
- Established intravenous drips for ongoing hydration in treatment of canines suffering from parvovirus infections.
Invoice Processor
Mill Creek Enterprises
01.2019 - Current
- Prepared and mailed invoices to customers, processed payments and documented account updates
- Used data entry skills to accurately document and input statements
- Generated accounts payable reports for management review to aid in financial and business decision making.
Accounts Payable Assistant
Black's Tire and Auto Service
Whiteville, NC
08.2021 - 05.2023
- Verified vendor accounts by reconciling monthly statements and related transactions
- Reconciled processed work by verifying entries and comparing system reports to balance numbers
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
Education
Associates of Veterinary Technology- Current -
Penn Foster College
High School Diploma -
North Brunswick High School
Skills
- Decision-Making
- Excel Data Entry
- Interpersonal Communication
- Self-Motivated
- Analytical and Critical Thinking
- Multitasking Abilities
- Organization
- Management Planning
- Teamwork and Collaboration
- Active Listening
- Flexible and Adaptable
- Laboratory Procedures
- Maintaining Treatment Notes
- Animal Restraining
Timeline
Veterinary Technician
Bladen Animal Hospital
08.2023 - Current
Veterinary Technician Assistant
Leland Veterinary Hospital
06.2023 - Current
Accounts Payable Assistant
Black's Tire and Auto Service
08.2021 - 05.2023
Invoice Processor
Mill Creek Enterprises
01.2019 - Current
Associates of Veterinary Technology- Current -
Penn Foster College
High School Diploma -
North Brunswick High School