Summary
Overview
Work History
Education
Skills
Timeline
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Hannah Gettis

Coeur D'Alene,ID

Summary

Personable and reliable candidate with passion for delivering exceptional customer service and positive, upbeat attitude. Well-versed in coffee brewing techniques and committed to mastering latte art, espresso extraction, and customer satisfaction. Dedicated to creating welcoming atmosphere and ensuring memorable experience for every patron.

Overview

3
3
years of professional experience

Work History

Barista Shop Manager

Union Coffee Roasters
Coeur D'Alene, ID
05.2025 - 02.2026
  • Trained new baristas on equipment operation, beverage preparation, and customer service excellence.
  • Maintained cleanliness and organization of workstations in compliance with health and safety standards.
  • Collaborated with team members to develop seasonal drink menus that attracted new clientele.
  • Managed and motivated employees to be productive and engaged in work.
  • Executed order placement processes to ensure timely procurement of necessary supplies.
  • Oversaw daily store operations ensuring optimal inventory management and merchandising standards.
  • Managed scheduling and staffing, achieving balanced coverage for peak shopping hours.
  • Oversaw cash management and bank deposit operations.

Barista Shift Lead

Union Coffee Roasters
Coeur D'Alene, ID
03.2025 - 02.2026
  • Supervised daily operations, ensuring efficient workflow and high-quality customer service.
  • Monitored equipment performance, facilitating timely maintenance for uninterrupted service.
  • Collaborated with management on promotional events to drive sales and community engagement.

Barista

Union Coffee Roasters
Coeur D'Alene, ID
02.2024 - 02.2026
  • Prepared and served high-quality coffee beverages to enhance customer satisfaction.
  • Operated espresso machines and grinders to ensure consistency in beverage quality.
  • Maintained cleanliness of workstations, ensuring compliance with health and safety regulations.

Private Nanny

Alisha Peabody
Coeur D'Alene, ID
06.2023 - 02.2024

Education

High School Diploma -

Homeschooled
Coeur D'Alene, ID
06-2024

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Problem-solving
  • Cleanliness
  • Exceptional customer service

Timeline

Barista Shop Manager

Union Coffee Roasters
05.2025 - 02.2026

Barista Shift Lead

Union Coffee Roasters
03.2025 - 02.2026

Barista

Union Coffee Roasters
02.2024 - 02.2026

Private Nanny

Alisha Peabody
06.2023 - 02.2024

High School Diploma -

Homeschooled