Hannah Gibson
South Charleston
Summary
Friendly, collaborative, and organized Office Assistant with diverse skills in Microsoft Office, Excel, and PowerPoint. Organizes supplies and maintains inventory to keep office functioning at high level. Greets and assists visitors to promote welcoming environment.
Professional healthcare worker with robust experience in drawing blood and handling specimens. Known for strong team collaboration and adaptability to changing needs, ensuring efficient and reliable service. Skilled in venipuncture, patient care, and maintaining sterile environments, with focus on achieving results and high standards. Dependable and prepared to contribute to patient care and diagnostic accuracy.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Phlebotomist
WVU Medicine
10.2024 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
Registration Specialist
Thomas Memorial Hospital
02.2024 - Current
- Obtains demographic/billing/insurance information from patient/family/legal guardian and enters into the registration/billing systems for service and claim processing and scans insurance cards & photo identification
- Provides to the patient, information concerning insurance, payment of bills and hospital procedures
- May complete managed care responsibilities in regard to obtaining pre-certification and authorizations
- Prepares WVU Medicine standard consent form, notice of privacy practice and/or other necessary paperwork related to registration and presents to patient/family/legal guardian for signatures
- Obtains electronic signature for consent to treat and patient financial obligations
- Collects deposits/co-payments/deductibles/patient liability payments when applicable, provides patient receipt and documents payment in the registration/billing systems
- Prepares armband for patient identification
- Balances daily receipts and cash drawer for patient payments as needed
- Follows up on accounts as indicated by system flags (courtesy dismissal/comments/red stickers)
Vet Tech Assistant
North Gateway Animal Hospital
09.2023 - 02.2024
- Feeding and providing water to animals at regular intervals throughout the day, grooming and bathing animals, sterilizing equipment and regularly cleaning examination areas, handling and soothing animals during examinations, treatments, and vaccinations, recording relevant information about animals, including weight and types of medication given
Office Assistant
West Virginia State Police
12.2021 - 09.2023
- Answer phone calls, data entry of monthly reports for MVI stickers, email employees of upcoming changes in MVI sales, upkeep and organization of paperwork and documents in office
Cashier
Tudors Biscuit World
03.2019 - 03.2020
- Work cash register, multitask drive thru and lobby orders, and make sure the lobby is clean
General Labor
Devil Anse Resort
04.2016 - 08.2018
- Cleaning and assisting customers
Education
Certificate - Phlebotomy
Bridgevalley Community College
South Charleston, WV12-2024
Associate - General Studies
Southern WV Community & Technical College
Logan, WV05.2021
Skills
- Team-work oriented
- Very familiar with technology
- Safe working habits
- Manage calendars
- Document meetings
- Scanning and copying
- Customer Service
- Patient care
- Order of draw
- Specimen handling
- HIPAA compliance
- Patient confidentiality
- Geriatric phlebotomy
- Pediatric phlebotomy
Certification
- PT - Phlebotomy Technician
Timeline
Phlebotomist
WVU Medicine
10.2024 - Current
Registration Specialist
Thomas Memorial Hospital
02.2024 - Current
Vet Tech Assistant
North Gateway Animal Hospital
09.2023 - 02.2024
Office Assistant
West Virginia State Police
12.2021 - 09.2023
Cashier
Tudors Biscuit World
03.2019 - 03.2020
General Labor
Devil Anse Resort
04.2016 - 08.2018
Certificate - Phlebotomy
Bridgevalley Community College
Associate - General Studies
Southern WV Community & Technical College
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