Hannah Goltl
Kearney
Summary
Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.
Overview
4
4
years of professional experience
Work History
Barista
Brewed Awakening Coffee Shop
09.2023 - Current
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
Customer Service
Body Connection
03.2020 - Current
- Executed top-notch customer service and assistance.
- Provided excellent customer service to customers and vendors to resolve issues.
- Provided exceptional customer service and consistently performed quality services.
- Managed customer service operations, including taking appointments.
Education
Bachelor of Science - Political Science
University of Nebraska at Kearney
05.2024
Associate of Arts -
Mid-Plains Community College
05.2022
McCook Public Schools
07.2020
Skills
- Team Player
- Active Listener
- Conflict Mediation
- Sales Expertise
- Organizational skills
- Cleanliness
- Adaptability
- Multitasking
Leadership Experience
- Model United Nations, Washington, DC, 10/2022, 10/2023
- National United Nations, New York City, 04/2023, 03/2024
- Phi Theta Kappa, 2021, current, Public Relations Officer
Activities
- Model United Nations
- Operation Smile
- Teammates
Community Service
- University of Nebraska at Kearney, Transfer Tuesday Student Panel, 2022, 2023
- Operation Smile, 2022
- Kearney Homecoming Parade, 2022
- World Theater in Kearney Nebraska, Pre-Movie Sweet Shop volunteer, 2022, current
- Phi Theta Kappa, 2022, current
- Volunteered for and helped organize, Blue Out game: raise awareness for people with disabilities., Purple Out game: raise awareness for epilepsy awareness, Pink Out game: raise awareness for breast cancer., 2020, 2022
- Rotary Club, Volunteering with the Rotary Club to hand out food, 2022
References
Upon request
Timeline
Barista
Brewed Awakening Coffee Shop
09.2023 - Current
Customer Service
Body Connection
03.2020 - Current
Bachelor of Science - Political Science
University of Nebraska at Kearney
Associate of Arts -
Mid-Plains Community College
McCook Public Schools
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