Summary
Overview
Work History
Education
Skills
Volunteer Work
Certification
References
Timeline
Generic

Hannah Gott

Fort Worth,TX

Summary

Hardworking college student and full-service shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Delivery Driver

Doordash
03.2021 - Current
  • Utilize excellent time management skills to ensure that orders were received on time
  • Adhered to all driving rules and laws
  • Contributed ideas on how to improve the delivery process
  • Collected and tracked customer returns in a timely manner
  • Maintained the cleanliness of the trucks to ensure goods were transported in an acceptable environment
  • Complied with company safety and sanitary standards at all times
  • Handled credit invoices and collected proper authorizations to proceed with transactions
  • Assisted with food preparation when necessary
  • Remained knowledgeable about area events that could affect driving routes
  • Maintained a clean and neat vehicle
  • Upheld the highest standards of honesty and integrity
  • Remained focused and undistracted while driving.

Delivery Driver

Instacart
06.2020 - Current
  • Utilize excellent time management skills to ensure that orders were received on time
  • Adhered to all driving rules and laws
  • Contributed ideas on how to improve the delivery process
  • Collected and tracked customer returns in a timely manner
  • Handled credit invoices and collected proper authorizations to proceed with transactions
  • Complied with company safety and sanitary standards at all times.

Hostess

Pluckers Wing Bar
05.2019 - 09.2019
  • Worked to ensure a positive and hassle-free customer experience
  • Settled any customer disputes in a professional and pleasant manner
  • Handled food with sanitation and safety in mind
  • Helped to increase customer return rates by providing excellent customer service at all times
  • Maintained up-to-date knowledge of all retail promotions
  • Identified and maximized sales opportunities, and increased customer retention rates
  • Worked to ensure a neat and attractive sales environment, and assisted in the setup of visual displays.

Education

Sociology

Tarrant County College District
Fort Worth, TX
12.2024

University of Arkansas - Fayetteville
Fayetteville
05.2021

ENGL 1023 - COMPOSITION II -

University of Arkansas
04.2021

ENGL 1013 - COMPOSITION I -

University of Arkansas
12.2020

MATH 1203 - COLLEGE ALGEBRA -

University of Arkansas
12.2020

PSYC 2003 - GENERAL PSYCHOLOGY -

University of Arkansas
12.2020

SOCI 2013 - GENERAL SOCIOLOGY -

University of Arkansas
12.2020

UNIV 1001 - UNIVERSITY PERSPECTIVES -

University of Arkansas
10.2020

Diploma -

Central High School
05.2020

Microsoft Office Specialist: Word 2013 -

Central High School
05.2019

Microsoft Office Specialist: Excel 2013 -

Central High School
05.2019

Microsoft Office Specialist: PowerPoint 2013 -

Central High School
05.2019

Skills

  • Ability to Work Under Pressure
  • Adaptability
  • Attention to Detail
  • Communication Skills
  • Computer Skills
  • Customer Service
  • Effective Multitasking
  • Effective Time Management
  • Fast Learner
  • Highly organized and efficient

Volunteer Work

  • Heritage House of Keller Volunteer, Heritage House of Keller, Keller, 01/01/16-12/31/19
  • Feed By Grace Volunteer, Feed By Grace, Fort Worth, 01/01/16-PRESENT
  • Tarrant County Food Bank Volunteer, Tarrant County Food Bank, Fort Worth, 01/01/17-12/31/19
  • Boys and Girls Club of Fort Worth Volunteer, Boys and Girls Club of Fort Worth, Fort Worth, 01/01/19-12/31/19

Certification

  • [Microsoft Word 2013] - [2019]
  • [Microsoft Excel 2013] - [2019]
  • [Microsoft Powerpoint 2013] - [2019]

References

References available upon request

Timeline

Delivery Driver

Doordash
03.2021 - Current

Delivery Driver

Instacart
06.2020 - Current

Hostess

Pluckers Wing Bar
05.2019 - 09.2019

Sociology

Tarrant County College District

University of Arkansas - Fayetteville

ENGL 1023 - COMPOSITION II -

University of Arkansas

ENGL 1013 - COMPOSITION I -

University of Arkansas

MATH 1203 - COLLEGE ALGEBRA -

University of Arkansas

PSYC 2003 - GENERAL PSYCHOLOGY -

University of Arkansas

SOCI 2013 - GENERAL SOCIOLOGY -

University of Arkansas

UNIV 1001 - UNIVERSITY PERSPECTIVES -

University of Arkansas

Diploma -

Central High School

Microsoft Office Specialist: Word 2013 -

Central High School

Microsoft Office Specialist: Excel 2013 -

Central High School

Microsoft Office Specialist: PowerPoint 2013 -

Central High School

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Hannah Gott