Hannah Griffin
Great Lost Bear
PORTLAND,ME
12
years of professional experience
Leadership minded service industry veteran with strong customer service and teamwork skills. Proven aptitude in enhancing guest experiences through affability, attention to detail and efficient problem-solving. Understands before seeking to be understood.
Work History
Server/Bartender
4 Years 8 Months- Delivered exceptional customer service in a fast-paced environment to enhance guest experience.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Assisted in training new staff on restaurant procedures and service standards.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Bartender
5 Years 11 Months- Crafted and served a diverse range of beverages, ensuring guest satisfaction and adherence to quality standards.
- Developed seasonal cocktails in collaboration with kitchen staff to enhance menu offerings and drive sales.
- Trained junior bartenders on beverage preparation techniques and customer service excellence.
- Managed bar inventory, tracking supplies and placing orders to maintain optimal stock levels.
Team Member
3 Years- Operated cash register efficiently, processing transactions and handling returns seamlessly.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Stocked, tagged and displayed merchandise as required.
Education
High School Diploma
- Business Management
Skills
Customer service
Attention to detail
Cleaning and sanitizing
Reliability
Problem-solving
Sanitation standards
Timeline
Server/Bartender
Great Lost Bear
02.2022 - CurrentRead More
Bartender
Portland Pie Company
03.2017 - 02.2023Read More
Team Member
Target
08.2014 - 08.2017Read More
University of Southern Maine
from Business Management
Read More
Westbrook High School
High School Diploma
Read More