Summary
Overview
Work History
Education
Skills
Timeline
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Hannah Grill

Mesa,AZ

Summary

Dynamic professional with a proven track record in front-of-house operations and customer service excellence, honed across roles at Olive Garden Restaurant and other esteemed venues. Skilled in reservation coordination and front-of-house display creation, I excel in fostering positive dining experiences and streamlining service efficiency. Demonstrated ability to train team members effectively, enhancing overall service quality and operational standards.

Developed skills in fast-paced sales environment, focusing on customer relationship management and persuasive communication. Excels in understanding customer needs and delivering tailored solutions. Seeking to transition into new field, leveraging strong interpersonal and problem-solving abilities to achieve impactful results.

Offering strong foundation in communication and relationship management, eager to learn and develop in sales environment. Brings understanding of customer needs and problem-solving skills, with focus on effective communication and product knowledge. Ready to use and develop negotiation and relationship-building skills in [Desired Position] role.

Overview

2
2
years of professional experience

Work History

Sales Representative

Vector
06.2025 - 06.2025
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.

Restaurant Hostess

Olive Garden Restaurant
04.2024 - 03.2025
  • Prepared dining room for service by cleaning , organizing tables and placing table settings.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Crewmember

Rasing Canes Chicken Fingers
07.2023 - 01.2024
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Crew Member

Crumbl Cookies
02.2023 - 05.2023
  • Trained new team members on procedures, customer service, and sales techniques.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals, and collected payments.
  • Operated cash register to ring up final bill and process various forms of payment.

Education

High School Diploma -

Desert Ridge High School
05-2025

Skills

  • Front-of-house display creation
  • Food inspection
  • Customer service
  • Customer relations
  • Customer relationship building
  • Interpersonal communication skills
  • Sales expertise
  • Relationship building

Timeline

Sales Representative

Vector
06.2025 - 06.2025

Restaurant Hostess

Olive Garden Restaurant
04.2024 - 03.2025

Crewmember

Rasing Canes Chicken Fingers
07.2023 - 01.2024

Crew Member

Crumbl Cookies
02.2023 - 05.2023

High School Diploma -

Desert Ridge High School
Hannah Grill