HANNAH HALD

• Collect patient vital signs and record information in EHR.
• Collect and transport laboratory specimens.
• Perform EKG and blood glucose checks at the bedside.
• Transport patients to other areas of hospital in wheelchairs and beds for tests, treatments and therapies.
• Turn and reposition bedridden patients.
• Restock unit with medical supplies.
• Change bed linens, and maintain a clean and well-organized environment for patient safety.
• Assist patients in daily bathing, grooming, and dressing.
• Assist patients with eating, and record intake and output.
• Adapt to high volumes of patients.
• Monitor and report patients' condition to their nurse.
• Answer call lights, and support patient comfort and safety.

• Document all correspondence with patients and office staff to keep accurate records using Electronic Clinical Works and Ggastro.
• Review physicians' schedules, and advise management of questionable appointments.
• Schedule appointments following practice protocols.
• Collaborated with leadership to create new standard of work for a new program that enhances patient care.
• Developed materials for team members to facilitate understanding while providing patient education.
• Initiated and taught a small group session.
• Point of contact for other team members with difficult tasks.
• Obtained prior authorization and appeal for prescriptions ordered by the physician.
• Facilitated patient check-ins by processing payments and verifying documents.
• Prepared and processed patient referrals and transfer requests.
• Managed incoming calls and directed them appropriately.
• Direct patients to exam rooms, obtain medical history, and collect and document patient vitals.
• Explain procedures and care plan to patients to reduce anxieties and increase patient cooperation.

• Oversaw laboratory, trained new employees, and managed five staff members to ensure patient care was met by enforcing protocols that led to a high functioning laboratory.
• Directed patients to exam rooms, obtained and documented vital signs in EHR, confirm health history for patients, and prepared room for physician examinations.
• Scheduled appointments and answered telephone calls to triage patients.
• Responsible for the management and distribution of sample pharmaceuticals as prescribed.
• Collected blood and urine specimens and prepared them for diagnostic evaluation.
• Completed EKGs and administered vaccinations.
• Ensured CLIA certification by conducting regular examinations of point-of-care testing, and upkeep on CLIA and OSHA logs.
• Managed vaccine and medication inventory, expiration dates, and vaccine records for accurate tracking.
• Monitored laboratory supply levels and submitted supply orders.
• Educated patients about medications, procedures, and care plan instructions.

*Please see current job description*