Hannah Hall
Lexington
Summary
Skilled marketing professional with robust background in creating and executing strategic campaigns that drive growth. Known for strong team collaboration, adaptability to changing needs, and delivering measurable results. Adept in digital marketing, market analysis, and brand management, with focus on innovation and client satisfaction. Reliable and consistently effective in achieving organizational goals.
Overview
9
9
years of professional experience
Work History
Marketing Manager and Bartender
Texas Roadhouse
03.2023 - 12.2024
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Managed social media accounts for optimal audience engagement and increased online presence.
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
- Collaborated with cross-functional teams to ensure consistent branding across all company touchpoints and communications channels.
Account Manager
Tailor Made Compounding
07.2023 - 12.2023
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Human Resource Coordinator
Cabela's
01.2021 - 07.2022
- Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers
- Completes full-cycle recruiting process for hourly associates including compensation equity
- Ensures training completion/monitoring for non-exempt associates
- Processes benefit actions, pay increases, associate reviews, etc
- For hourly associates
- Monitors retention and completes exit interviews for hourly associates
- Maintains 'confidentiality' with all sensitive information
- Performs filing, copying and other administrative duties as needed
- Assists with planning and implementing associate recognition and other activities
- Assists in executing all HR related polices, practices and direction from the company
- Compliance maintenance and record keeping (legal posters, notices etc.)
- Provides guidance and support for performance management, annual review process and succession planning for hourly associates
- Maintains open door policy in the store
- Responds and resolves first level associate relation issues
Executive administrative assistant to the CEO
TruDiagnostic
01.2020 - 01.2021
- Developed and optimized CEO's business projects and research trials
- Assisted with the CEO's multiple business emails and customer service emails to facilitate communication and enhance business process's
- Managed CEO's calendar and prepared the meeting agenda and materials
- Coordinated the Vice President's airfare, hotel, transportation, and itinerary
- Developed HR policies, and procedures and implemented the design
- Managed employee hiring process including recruiting, interviewing, on-boarding, and training
- Communicated with vendors and professional services to receive orders, direct activities and communicate instructions
- Managed HR operations, and scheduled company meetings, employee appreciation, and holiday events
- Educated employees on benefits, insurance, and 401(k) plans, negotiated benefit contracts, managed open enrollment and enrolled new eligible employees
- Supported employee growth with monthly progress meetings, annual evaluation, and compensation equity
Human Resource Generalist
Color Point
01.2017 - 01.2021
- Provide annual leadership training for managers and supervisors
- Roll out procedures, policies, new hire orientations and annual compliance trainings
- ACA reporting compliance, EEO-1 reporting and OSHA Reporting
- Assist with annual Recruiting for 500 seasonal hires
- Terminate, corrective action plans and disciplinary of employees
- Payroll of 500 employees at the peak of the season
- Administration of Nova time clock system
- Prepare workers compensation claims and unemployment claims
- Set up and Termination of employees in the HRIS system
- Trained to handle annual audit of payroll records
- Assist with 401-k Audit
- Assist the HR & Safety Department
- Benefit open enrollment
Human Resource Assistant
Pearl Interactive Network
01.2016 - 01.2017
- HR and recruiting for call center aiding with the Affordable Healthcare Act
- Prepare payroll for 400+ employees, prepare federal and state taxes
- Assist recruiter to hire 450 seasonal employees
- Conduct new hire trainings, administration of employee benefits, coordinate employee performance reviews, administer electronic onboarding process and maintain employee files
- Implement new policies and procedures, update databases, maintain HRIS system
- Manage workers compensation claims, EEOC Reports and OSHA logs
- Provide FMLA paperwork
- Assist with employee/supervisor annual trainings for sexual harassment, safety and quarterly federal contract trainings
- Company open enrollment and ensure all paperwork was submitted correctly
- Prepare employee paperwork for outside agencies
Education
Associate in Science -
Bluegrass Community Technical College
Lexington01.2018
Skills
- Communication Skills
- Dedicated team player
- Business management skills
- Leadership and decision-making skills
- Microsoft Word
- Excel
- Powerpoint
- Multi-tasking skills
- Strategic-thinking skills
- Training and developmental skills
- Compensation and benefits management
- Highly Organized
- Accurate data entry
- Editing
- Proof reading
- Payroll administrator
- Billing
- Budgeting
Hobbies and Interests
- Public Land Hunting-Deer, Waterfowl, Upland, Turkey, Predator Trapping
- Fishing
- Mushroom Foraging
Timeline
Account Manager
Tailor Made Compounding
07.2023 - 12.2023
Marketing Manager and Bartender
Texas Roadhouse
03.2023 - 12.2024
Human Resource Coordinator
Cabela's
01.2021 - 07.2022
Executive administrative assistant to the CEO
TruDiagnostic
01.2020 - 01.2021
Human Resource Generalist
Color Point
01.2017 - 01.2021
Human Resource Assistant
Pearl Interactive Network
01.2016 - 01.2017
Associate in Science -
Bluegrass Community Technical College
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