SKYLIN REYES
Buda
Summary
Customer-oriented hospitality professional with extensive experience in delivering exceptional guest service and craft cocktail creation in high-energy bar settings. Expertise in mixology and fostering genuine customer connections leads to memorable experiences and repeat patronage. Recognized for effective problem-solving and supporting team success under pressure.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work History
Bartender & Marketing Specialist
Ojos Locos Sports Cantina
El Paso
01.2021 - Current
- Delivered high-quality customer service and craft beverage service in a fast-paced environment, creating positive experiences for every guest
- Built strong relationships with regular customers through personalized attention and friendly service
- Collaborated with team members to maintain smooth operations during busy shifts
- Trained and mentored new staff on customer service standards, mixology, and teamwork
- Supported promotional events to enhance guest engagement and satisfaction
Bartender & Guest Experience Associate
The Shack
El Paso
05.2024 - 08.2025
- Provided attentive and friendly service to guests, focusing on satisfaction and positive experiences
- Anticipated guest needs and resolved any issues promptly to ensure a great visit
- Worked closely with team members to deliver consistent and efficient service
Bartender & VIP Services Specialist (Seasonal)
The Elmont
El Paso
03.2024 - 11.2024
- Delivered premium customer service in VIP areas, ensuring guests felt welcomed and well cared for
- Managed guest reservations and coordinated personalized service details
- Maintained a high standard of professionalism and attention to detail in a luxury setting
- Seasonal
Bartender (Craft Cocktails)
The Reagan
El Paso
12.2022 - 04.2023
- Specialized in creating and serving a variety of craft cocktails, providing a unique and upscale experience for patrons
- Demonstrated expertise in mixology, including knowledge of ingredients, techniques, and presentation
- Managed inventory and ordered supplies to maintain fully stocked bar for optimal service
- Collaborated with team members to ensure efficient service during peak hours and events
- Contributed to fast-paced bar operations, supporting team in delivering high-quality service
Education
Bachelor’s - Criminal Justice
The University of Texas at El Paso
08.2021 - 06.2026
Associate Degree - Multi-/Interdisciplinary Studies
El Paso Community College
Skills
- Mixology & Craft Cocktails
- VIP Service
- Cash Handling
- Inventory Management
- Customer Service
- Guest Engagement
- Team Collaboration
- Staff Training
- Conflict Resolution
- Adaptability
- Communication skills
Timeline
Bartender & Guest Experience Associate
The Shack
05.2024 - 08.2025
Bartender & VIP Services Specialist (Seasonal)
The Elmont
03.2024 - 11.2024
Bartender (Craft Cocktails)
The Reagan
12.2022 - 04.2023
Bachelor’s - Criminal Justice
The University of Texas at El Paso
08.2021 - 06.2026
Bartender & Marketing Specialist
Ojos Locos Sports Cantina
01.2021 - Current
Associate Degree - Multi-/Interdisciplinary Studies
El Paso Community College