- Graphic Design
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- Music
- Mindfulness Practices
- Reading
- Watching Movies and TV Shows
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Yoga
Hannah Morgan
Beaver Dam,KY
Summary
Dynamic service professional with a strong work ethic and proven customer service skills honed at WKS Restaurant Group. Recognized for enhancing customer satisfaction and effectively training new team members. Adept at cash handling and maintaining cleanliness standards, consistently fostering a positive dining experience through teamwork and attention to detail. Well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
2
2
years of professional experience
Work History
Service Crew Member
WKS Restaurant Group
1746 US-231 Beaver Dam, KY 42320
01.2024 - Current
- Enhanced customer satisfaction by providing efficient and friendly service.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Adhered to company policies and procedures consistently, contributing to a positive workplace culture.
- Resolved customer complaints promptly and professionally, maintaining a focus on overall satisfaction.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
Waitress Trainer
Cafe at the Dam
107 N Main St, Beaver Dam, KY 42320
02.2023 - 10.2023
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Assisted new hires in acclimating to the workplace by providing support, encouragement, and guidance throughout their training period.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
Pizza Server
The Pizza Place
113 W 3rd St, Beaver Dam, KY 42320
11.2022 - 02.2023
- Assisted with maintaining a clean and organized dining area for an enjoyable atmosphere.
- Maintained accurate knowledge of the menu, allowing for efficient communication with customers about ingredients and dietary restrictions.
- Contributed to increased sales by upselling additional menu items and promoting special offers.
- Cooked assembled pizzas in oven, removed when done, allowed to cool, cut and boxed completed orders, entering real-time preparation updates in electronic system from start to finish.
- Assisted coworkers during busy periods by multitasking between various stations when necessary, reinforcing teamwork within the establishment.
Education
High School Diploma -
Ohio County High School
Beaver Dam, KY05-2024
Skills
- Customer service
- Verbal and written communication
- Strong work ethic
- Team collaboration
- Cash handling
- Cleanliness standards
- Attention to detail
- Taking orders
- Flexible schedule
- Integrity and honesty
Interests
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Service Crew Member
WKS Restaurant Group
01.2024 - Current
Waitress Trainer
Cafe at the Dam
02.2023 - 10.2023
Pizza Server
The Pizza Place
11.2022 - 02.2023
High School Diploma -
Ohio County High School