Hannah Hanoyan
Great Falls,MT
Summary
My name is Hannah Hanoyan. I am a registered nurse who graduated from the University of Miami with a Bachelors of Science in Nursing in the spring of 2021.
I sincerely love to take care of people (and all other living things— plants and animals). I will give 110% to a job in order to meet the needs of the person I am caring for. Virtually nothing grosses me out or makes me feel uncomfortable and I am always willing to get dirty to get things done. Long shifts and hard work do not deter me one bit. I have extensive experience working with animals (particularly horses, dogs, and cats) since I was young. I take tremendous pleasure in getting the job done right. I pride myself on being kind, honest, and giving my all to everything I do.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Groom
Gold Stirrup Show Stables
Miami, FL
06.2020 - Current
- Monitored horses health and statuses daily and before competitions.
- Treatment minor horse injuries.
- Used disinfectant solutions, brushes and shovels to thoroughly clean stalls, pumps and equipment.
- Followed proper feeding, watering, medication, grooming, and handling regimens based on the needs of each specific horse.
- Repaired equipment and animal living spaces.
- Maintained safety when using equipment and tools by following established precautions.
- Maintained cleanliness and safety of corrals and horse facilities.
- Prepared horses for specific competitions or tasks.
- Accurately fitted horses and riders for gear before lessons and trail rides.
- Corralled over 40 horses every morning for daily lessons.
- Supervised ranch hands and livestock handlers.
- Maintained safety procedures and practices.
- Taught ranch guests basic horse riding and care techniques.
- Reported any property damage or concerns to supervisors and completed requested services to resolve.
- Supervised guest safety during horse rides and interactions to provide safe and enjoyable ranch stays for guests of all ages.
- Assisted laborers by loading and unloading heavy machinery and equipment.
Volunteer
South Miami Baptist Hospital
Miami, FL
04.2018 - 08.2019
- Supported staff with clerical work and other office tasks.
- Took newspapers, flowers and other personal items to patients on all floors.
- Restocked supplies and filed paperwork to satisfy department leadership requests.
- Adhered to organization procedures and instructions to maintain safety for program participants and other workers.
- Conducted inpatient comfort care rounds to promote patient satisfaction.
- Provided support and companionship to patients in need of assistance.
- Reported patient requests, concerns and other observations to staff.
- Transported patients and helped with discharge procedures.
- Resolved customer inquiries and complaints promptly and with professionalism.
- Assessed patient room and care environment to optimize patient comfort by keeping areas free of clutter.
- Adhered to all resident lifting and safe lifting instructions and rules.
Dog Walker
Wag
Miami, Florida
05.2018 - 07.2019
- Developed strong personal relationships and trust with dogs through vocal affirmations, petting and pre-approved treats.
- Maintained pace according to size, age and agility to offer individualized walking experience for each dog.
- Tailored walks for older dogs and dogs with variety of health concerns.
- Fed, walked and cared for dogs during owners' absences and out-of-town trips.
- Alerted owners immediately of health or behavior problems for speedy resolution and care.
- Greeted pet owners and went over available services, outlined costs and determined special needs of animals under care.
- Followed optimal schedules for animals as set by owners or supervisors.
- Collected animal waste produced on walks and discarded in trash or approved receptacles.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Followed all pet care instructions, including dietary needs and medication regimens.
Animal Caretaker
Buddy Dog Humane Society
Sudbury, MA
09.2012 - 03.2016
- Maintained animal health and wellbeing by brushing coat, trimming nails, cleaning ears and providing other types of basic care.
- Educated caregivers and pet owners on animal care, nutrition and disease management.
- Assisted senior staff with performing basic exams and tests, including blood analyses and physical assessments.
- Restrained animals safely during exams and procedures.
- Monitored animals for signs of disease, illness or injury and communicated concerns to owners.
- Restocked supplies and rotated items to maintain efficient operations and prevent expiration of perishable goods.
- Followed all pet care instructions, including dietary needs and medication regimens.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Kept cages, kennels, play yards and grooming areas neat and clean.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Protected animals from care errors by following strict safety and care procedures.
- Kept animals clean and free of contaminants to promote optimal health.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies and other details to provide complete records and methods of owner contact.
- Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
Sales Associate
Brookstone
Natick, MA
04.2015 - 11.2015
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained customer satisfaction with quick and professional handling of product sales and returns.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Provided positive first impressions to welcome existing, new and potential customers.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Education
Bachelor of Science - Nursing
University of Miami
Miami, FL05.2021
High School Diploma -
Weston High School
Weston, Ma06.2016
Skills
- Schedule Coordination
- Troubleshooting and Repair
- Medications and Vaccinations
- Facility Repairs
- Tractor Operation
- Stall and Pen Cleaning
- Livestock Herding
- Livestock Health
- Equipment Operation
- Animal Nutrition
- Equipment Maintenance
- Farming Best Practices
- Livestock Transport
- Horse Grooming
- Heavy Lifting
- Engaging with Diverse Customers
- Excellent Written and Verbal Communication
- Attention to Detail
- Customer Service
Certification
- Registered Nurse
- AHA BLS Provider
- Certified WBHI Breast Cancer and Heart Disease Advocate
Timeline
Groom
Gold Stirrup Show Stables
06.2020 - Current
Dog Walker
Wag
05.2018 - 07.2019
Volunteer
South Miami Baptist Hospital
04.2018 - 08.2019
Sales Associate
Brookstone
04.2015 - 11.2015
Animal Caretaker
Buddy Dog Humane Society
09.2012 - 03.2016
Bachelor of Science - Nursing
University of Miami
High School Diploma -
Weston High School