Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
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Hannah Harris

Grand Rapids ,MI

Summary

Results-driven leader with extensive experience in social media marketing and strategic planning, successfully advancing brand awareness, customer acquisition, and engagement in dynamic environments. Demonstrates a proven track record in overseeing high-impact projects, including Greek Week and formal events, fostering strong organizational culture and campus relations. Skilled in project management and lead prospecting, with an innovative, solutions-focused approach to meeting and exceeding organizational goals. Recognized for exceptional communication and problem-solving skills, poised to bring enthusiasm, adaptability, and a collaborative spirit to drive impactful results and achieve team success.

Overview

6
6
years of professional experience

Work History

CSI Marketing and Social Media Assistant

Ferris State University
10.2022 - 07.2024
  • Managed Facebook, Instagram and Twitter content to keep brand messages consistent.
  • Created engaging content to keep social media channels updated and on brand.
  • Organized and detail-oriented with a strong work ethic.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked well in a team setting, providing support and guidance.
  • Met 100% of deadlines in time-sensitive role.

Member Front Line Cashier

Sam's Club
05.2022 - 07.2022
  • Managed high volumes of customers during peak hours, maintaining composure and professionalism under pressure.
  • Upheld store policies regarding returns, exchanges, and payment methods for consistent service delivery.
  • Passionate about learning and committed to continual improvement.
  • Approached every question or concern with calm and level-headed approach.
  • Learned duties for various positions and provided backup at key times.

Concession Stand Worker

Art Van Sports Complex
04.2018 - 08.2019
  • Communicated stand offerings and answered guest questions regarding orders.
  • Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
  • Trained new employees and volunteers to operate cash register and properly prepare food.
  • Collaborated with team members to ensure smooth operations during high-volume events or peak hours.
  • Promptly handled all guest concerns, questions, and complaints to boost customer service ratings 100%.

Education

Associate of Arts - Criminal Justice

Ferris State University
Big Rapids, MI
05-2025

Bachelor of Science - Criminal Justice

Ferris State University
Big Rapids, MI
05-2025

High School Diploma -

Rockford High School
Rockford, MI
07-2020

Skills

  • Content scheduling
  • Visual design
  • Client interaction
  • Client Engagement
  • Performance reporting
  • Calendar Management
  • Excellent customer service
  • Patience and Empathy
  • Reliability and punctuality
  • Organized multi-tasker
  • Menu development
  • Team Member Training
  • Professionalism and Courtesy
  • Listening and Comprehension
  • Flexible Schedule Adaptability

Accomplishments

    Phi Sigma Sigma, Epsilon Beta Chapter Leadership Accomplishments

  • Spearheaded Chapter Greek Week Committee activities, driving record participation and fostering stronger inter-chapter relations.
  • Coordinated all aspects of formal events as Chairman of the Formal Committee, achieving high attendance and positive member feedback.
  • Strengthened the chapter’s visibility on campus through strategic initiatives as Chairman of the Campus Relations Committee, enhancing recruitment and public engagement.
  • Organized sisterhood events that increased chapter cohesion, receiving recognition for creating meaningful member experiences.
  • As Vice Archon, supported executive operations, contributing to smooth chapter management and collaborative goal-setting.

Affiliations

  • Phi Sigma Sigma

Timeline

CSI Marketing and Social Media Assistant

Ferris State University
10.2022 - 07.2024

Member Front Line Cashier

Sam's Club
05.2022 - 07.2022

Concession Stand Worker

Art Van Sports Complex
04.2018 - 08.2019

Associate of Arts - Criminal Justice

Ferris State University

Bachelor of Science - Criminal Justice

Ferris State University

High School Diploma -

Rockford High School
Hannah Harris