Hannah Heins
Rochester,MN
Overview
4
4
years of professional experience
Work History
Horse Trainer
Leashes And Leads Equine Park
05.2023 - 12.2023
- Instilled basics of horsemanship and riding in beginners, first-time or occasional riders, refining knowledge and skills of more advanced riders.
- Utilized positive reinforcement techniques to successfully train animals.
- Provided treatment for minor horse injuries.
- Maintained clean, neat, and hazard-free animal areas to protect individual health and wellbeing.
Barista
Badass Coffee Of Hawaii
04.2022 - 01.2023
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
Barista
Starbucks
01.2022 - 08.2022
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Used POS system to accurately enter orders and process payments.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
Cashier/Server
Buffalo Wild Wings
08.2021 - 04.2022
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
Stocker
Menards
04.2021 - 08.2021
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
Barista
Hy-Vee
03.2020 - 03.2021
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
- Participated in regular staff meetings to share feedback, discuss improvements, and stay informed about company updates.
Education
Bachelor of Science - Medical Laboratory Sciences
South Dakota State University
Brookings, SD05.2026
Skills
- Customer service
- Time management
- Problem solving
- Oral and written communication
- Following FDA guidelines
- Cleanliness and organization
Timeline
Horse Trainer
Leashes And Leads Equine Park
05.2023 - 12.2023
Barista
Badass Coffee Of Hawaii
04.2022 - 01.2023
Barista
Starbucks
01.2022 - 08.2022
Cashier/Server
Buffalo Wild Wings
08.2021 - 04.2022
Stocker
Menards
04.2021 - 08.2021
Barista
Hy-Vee
03.2020 - 03.2021
Bachelor of Science - Medical Laboratory Sciences
South Dakota State University
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