Work Preference
Summary
Overview
Work History
Education
Certification
Skills
Accomplishments
Work Availability
Quote
Timeline
Cashier
Hannah Herrero
Open To Work

Hannah Herrero

Multi-talented, Fast Learner, Passionate,Need a Chance
Kansas City,MO

Work Preference

Desired Job Title

Lead TechnicianCustomer Service RepresentativeCustomer Service RepresentativeRestraunt Manager

Work Type

Full TimePart Time

Location Preference

On-SiteRemote
Location: Kansas City, MO, US
Open to relocation: No

Salary Range

$25/hr - $1000/hr

Important To Me

Career advancementWork-life balanceFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offPaid sick leave401k match

Summary

Efficient and experienced machine operator with 6 years of experience in food production, manufacturing, and customer service. Proficient in operating heavy machinery, ensuring quality control, and implementing safety protocols. Proven track record of training new employees, improving processes, and maintaining a positive work environment. Possess a strong attention to detail, excellent communication skills, and a commitment to continuous improvement.

I am a very eager employee. I am a hard worker and a fast learner , i am dedicated and i take directions very well and apply my skills, effort, and knowledge to whats being asked of me.

I am hungry to learn new abilities, and i adapt to new surroundings/new work environments tremendously ! I would not only be a great leader, co-worker, and employee, i would be a significant asset to your company as i bring appreciable willingness, confidence, preparedness to a team!

Taking safety very serious, and encouraging others to do so as well. I am very big on “see something, say something !”

Please keep me in mind while looking for an employee inquisitive , teachable , dedicated, reliable, & professional.

Thank you!

Overview

12
12
years of professional experience
16
16

Years Of Great Customer Service

5
5

Years owning business's

29
29

Being a leader

Work History

Owner Of Transportation Service

Hannah's Honest Transportation
Kansas city, MO
10.2025 - Current

Excited to wake up every day and converse with people of all walks of life!

Safely getting passengers to their destination

Picking up and dropping off customers in a timely manner

Have a clean and comfortable environment for EVERY client that enters my vehicle!

Advertisement through handing out business cards and on social media platforms!

Have LOTS of promotions and "Deals" if you use me as your transportation service, FOR EXAMPLE: " book my taxi service for 4 rides, get the 5th ride off! " "Senior Discount Day"-Every Sunday, seniors get Half off a Round Trip, and Also Free Rides For Veterans, Cancer Patients as well as Dialysis Patients to ANY Appointment!

I have about 50 customers in a 3 day span and about 100-120 in a 7 day span.

Average Rating of 5 stars

And I have 100+ Five Star Reviews!

Owner Of Cleaning Service

S & H Cleaning
Topeka, Kansas City, Kansas And Missouri
01.2020 - Current
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Passionate about learning and committed to continual improvement.

Lead Technician

Flowers Baking
Lenexa, Kansas
10.2022 - 10.2025
  • Operated and maintained baking equipment for optimal performance and safety.
  • Mastered operation of all machines in plant with capability to serve in any job title without issue
  • Trained new operators on safety protocols and machine operations.
  • Analyzed data from previous runs to identify opportunities for improvement.
  • Monitored the production process to ensure proper operation and quality standards were met.
  • Executed startup and shutdown procedures efficiently.
  • Tested selected products at specified stages in production process for performance characteristics or adherence to specifications.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked effectively in fast-paced environments.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Passionate about learning and committed to continual improvement.

Customer Service Representative

Centrinex
Olathe, Kansas
02.2020 - 08.2022
  • Managed customer accounts, ensuring data integrity and confidentiality.
  • Resolved customer complaints by actively listening and offering solutions.
  • Engaged in regular communication with management regarding operational challenges and solutions.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.

Customer Service Representative

1800 USA
Lawrence, Kansas
02.2016 - 01.2020
  • Updated databases with new and modified customer data.
  • Promoted available products and services to customers during service, account management and order calls.
  • Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
  • Surpassed sales goals through implementation of successful marketing strategies.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.

Restraunt Manager

Fired Pie
Phoenix, Arizona
01.2014 - 01.2016
  • Managed daily operations and staff scheduling for busy pizza restaurant.
  • Oversaw food preparation and ensured compliance with health standards.
  • Trained new employees on customer service and food safety protocols.
  • Resolved customer complaints and ensured satisfactory dining experiences.
  • Conducted staff performance evaluations and provided constructive feedback regularly.
  • Enforced customer service standards and resolved customer problems to uphold quality service.

Education

Associate of Arts - developing strong interpersonal and service skills

Washburn University of Topeka
Topeka, KS
01-2014

High School Diploma -

Topeka High
Topeka, KS
05-2013

Certification

  • Drivers License
  • CPR Training
  • Medical Transportation Certification
  • Parenting Certification

Skills

  • Equipment maintenance
  • Process monitoring
  • Data analysis
  • Safety training
  • Machine operation
  • Customer relationship management
  • Attention to detail
  • Effective communication
  • Extensive organizational skills

Accomplishments

Perfect Driving Record- 0 Incidents,0 accidents,0 tickets

100+ Positive Reviews from customers/passengers!

Has Trained 50+ Employees on Food Production

Ability and Eagerness to Move Up and Stand out from others.

Gratefully takes in Constructive Criticism

Often the mangers, Corporate, and "Higher Ups" Go to person to take on task, Train new employees, and speak on behalf of the company!

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Owner Of Transportation Service

Hannah's Honest Transportation
10.2025 - Current

Lead Technician

Flowers Baking
10.2022 - 10.2025

Customer Service Representative

Centrinex
02.2020 - 08.2022

Owner Of Cleaning Service

S & H Cleaning
01.2020 - Current

Customer Service Representative

1800 USA
02.2016 - 01.2020

Restraunt Manager

Fired Pie
01.2014 - 01.2016

Associate of Arts - developing strong interpersonal and service skills

Washburn University of Topeka

High School Diploma -

Topeka High
Hannah HerreroMulti-talented, Fast Learner, Passionate,Need a Chance