Hannah Heuser
Alexandria,KY
Summary
Responsible City Clerk with a keen understanding of local ordinances and municipal rules and regulations. Strong bookkeeping, public administration and accounting talents. Gifted at maintaining records, issuing licenses and validating official records. Superb computer, interpersonal and verbal and written communication skills. Dependable Teacher with success providing educational assistance and instruction to various levels of learners. Committed to providing students with necessary tools to achieve academic goals, instilling love of learning and cooperative teamwork.
Overview
4
4
years of professional experience
Work History
Teacher
Independence Learning Center
Independence, KY
01.2019 - Current
- Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Incorporated multiple types of teaching strategies into classroom.
County Clerk
Campbell County
Newport, KY
04.2018 - 12.2018
- Performed routine data entry or document management.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Processed payments for fines and fees, maintained accurate drawers, issued receipts and updated account balances.
- Stayed up-to-date on [State] laws and licensing requirements to complete accurate and efficient reviews.
- Informed customers by mail or telephone of additional steps needed to obtain licenses.
- Updated operational records or licensing information using computer terminals.
- Worked closely with applicants to determine eligibility and verify accuracy and integrity of application data.
- Verified authenticity of foreign identification or immigration documents.
- Issued various permits and licenses such as marriage, hunting or dog licenses and collected appropriate fees.
Education
High School Diploma -
Campbell County High School
Alexandria, KY06.2015
Skills
- Data Entry
- Guest Services
- Documentation and Recordkeeping
- Customer Experience
- Call Transfers
- Document Preparation
- Office Operations
- Customer Satisfaction
- Word Processing
- Providing Feedback
- Customer Care
- Cash Register Operations
Timeline
Teacher
Independence Learning Center
01.2019 - Current
County Clerk
Campbell County
04.2018 - 12.2018
High School Diploma -
Campbell County High School
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