Summary
Overview
Work History
Education
Skills
References
Timeline
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Hannah Hirsch

Charlotte,NC

Summary

My name is Hannah Hirsch and I am a freshman at the University of North Carolina at Charlotte. I recently graduated high school in 2024 with honors. I am a reliable team member and I am eager to contribute to business success. I also have a background in fast-paced environments including retail and hospitality. I possess strong communication skills, demonstrating ability to work collaboratively with diverse teams.

Overview

3
3
years of professional experience

Work History

Key Holder Supervisor

Platos's Closet
Asheville, NC
09.2023 - 08.2024
  • Overlook team members
  • Maintained a safe and secure environment within the store.
  • Resolved customer complaints in a timely manner.
  • Performed daily cash management duties including deposits, audits, and counting money at the end of the day.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Cashier

At Home
Asheville, NC
04.2022 - 06.2023
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer inquiries regarding store policies and procedures.

Team Member

Bojangles' Famous Chicken 'n Biscuits
Asheville, NC
08.2021 - 12.2022
  • Provided customer service support to ensure satisfaction.
  • Received, processed, and stocked merchandise in accordance with store policies.
  • Maintained a clean and organized work area throughout shift.

Education

University of North Carolina At Charlotte
Charlotte, NC
05-2028

High School Diploma -

Buncombe County Virtual Academy
Asheville, NC
05-2024

Skills

  • Customer Service
  • Problem-Solving
  • Training and mentoring
  • Willingness to Learn
  • Cash Handling
  • Workplace Safety

References

References available upon request.

Timeline

Key Holder Supervisor

Platos's Closet
09.2023 - 08.2024

Cashier

At Home
04.2022 - 06.2023

Team Member

Bojangles' Famous Chicken 'n Biscuits
08.2021 - 12.2022

University of North Carolina At Charlotte

High School Diploma -

Buncombe County Virtual Academy

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Hannah Hirsch