Hannah Hockenhull
Sheboygan,WI
Summary
Versatile professional with experience in customer service, administration, hospitality, and caregiving. Skilled in communication, organization, and problem-solving. Adept at assisting individuals with daily living activities, managing administrative tasks, and providing exceptional guest experiences.
Overview
5
5
years of professional experience
Work History
Bartender/server
Osthoff Resort
Elkhart Lake, WI
10.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Office Administrator
Gellings Roofing and Siding LLC
Sheboygan, WI
05.2022 - 07.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
Caretaker
Harvest Home Assisted Living
Howards Grove, WI
08.2023 - 05.2024
- Provided compassionate care to residents, assisting with daily tasks such as meal preparation and personal grooming.
- Remained alert to problems or health issues of clients and competently responded.
- Developed strong relationships with residents and families, fostering trust and open communication.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
Sandwich Artist
Subway
Cleveland, WI
10.2019 - 04.2021
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
Education
GED -
Homeschooled
Cleveland, WICertified Nursing Assistant
Lakeshore Technical College
ClevelandSkills
Customer service & hospitality
Administrative support & organization
ADL assistance & caregiving
Proficiency
Problem solving & time management
Timeline
Caretaker
Harvest Home Assisted Living
08.2023 - 05.2024
Bartender/server
Osthoff Resort
10.2022 - Current
Office Administrator
Gellings Roofing and Siding LLC
05.2022 - 07.2024
Sandwich Artist
Subway
10.2019 - 04.2021
GED -
Homeschooled
Certified Nursing Assistant
Lakeshore Technical College