Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Hannah Hogan

Orlando,FL

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

5
5
years of professional experience

Work History

Stock Clerk

Publix
01.2022 - Current
  • Worked with managers to create solutions
  • Helped associates manage tasks
  • Advanced customer service skills
  • Established customer relationships
  • Delegated tasks when needed
  • Participated in the SRT program in Destin Florida.

Dog Walker and Manager

Kacey Kares Baldwin Park
07.2021 - 12.2021
  • Fed, walked, and cared for dogs during owners' absences and out-of-town trips
  • Developed strong personal relationships and trust with dogs and clients
  • Scheduled clients, managed a team, and also managed phones and communicated with clients.
  • Improved customer satisfaction by addressing and resolving complaints promptly.

Cashier and Stock Clerk

Winn Dixie
01.2019 - 06.2021
  • Communicated with customers to help and find products
  • Trained new associates in both customer service and grocery departments
  • Created new systems for efficiency with tasks
  • Learned cash register system and customer care.

Education

Bachelor of Science - Psychology

University of Central Florida
05.2023

Associate of Arts -

Eastern Florida State College
05.2021

Skills

  • Certified in Excel and QuickBooks certified
  • Knows Word and Powerpoint
  • Understands American Sign Language and can interpret basic signs
  • Dependable and Reliable
  • Complex Problem-Solving
  • Customer Assistance
  • Conflict Resolution

Websites

Timeline

Stock Clerk

Publix
01.2022 - Current

Dog Walker and Manager

Kacey Kares Baldwin Park
07.2021 - 12.2021

Cashier and Stock Clerk

Winn Dixie
01.2019 - 06.2021

Bachelor of Science - Psychology

University of Central Florida

Associate of Arts -

Eastern Florida State College

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Hannah Hogan