Hannah Holtzapfel
Spokane
Summary
Enthusiastic individual with experience in customer service and a focus on maintaining high standards of cleanliness and organization. Dedicated to addressing customer needs promptly and effectively, contributing to a positive work environment. Ready to leverage interpersonal skills to enhance team dynamics and overall customer experience.
Overview
3
3
years of professional experience
Work History
Barista
Pine Creek Provisions
Rosalia, WA
07.2023 - 04.2024
- Prepared and served food and beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by promptly addressing customers' needs.
Barista
Golden Gem Mercantile
Rockford, WA
07.2021 - 09.2022
- Provided exceptional customer service, addressing inquiries and resolving issues.
- Prepared and served consistent, high-quality beverages.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction.
- Assisted in coffeehouse inventory management, monitoring stock levels for supplies.
- Enhanced social media presence with engaging content
- Maintained clean and organized workspace, ensuring welcoming environment for customers.
- Collaborated with team members to ensure smooth operations.
Education
Bachelor of Science - Business Administration
Liberty University
Lynchburg, VA12-2026
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cleanliness
- Exceptional customer service
Timeline
Barista
Pine Creek Provisions
07.2023 - 04.2024
Barista
Golden Gem Mercantile
07.2021 - 09.2022
Bachelor of Science - Business Administration
Liberty University