Hannah Hooper
Grandville,MI
Summary
Provided excellent service to customers of Shipt for 5 months while also utilizing that time for being a senior caregiver for around 3 years. These experiences have lead to an amplification of skills including, thoughtful time management and caring for those in need with friendly, helpful, customer service.
Overview
2
2
years of professional experience
Work History
Volunteer
Wesley Park United Methodist
Grandville , MI
2022.03 - Current
- Assisted with special events and programs.
- Cleaned and organized certain rooms and areas of church.
- Provided assistance for community garden leading to offering fresh produce for those in need.
- Helped decorate for important ceremonies and holidays.
- Occasionally assist members with technology issues.
Senior Caregiver
Family
Grandville/ Jenison , MI
2022.03 - Current
- Transported individuals to events and activities, medical appointments, and shopping trips efficiently and safely.
- Outdoor and indoor chores completed to ensure clean and healthy environment.
- Provided compassionate and focused care to cultivate well-being.
- Checks in frequently to ensure everything is satisfactory and no assistance is needed.
Shipt Shopper
Shipt HQ
Grandville , MI
2023.04 - 2023.09
- Tracked substitutions and informed customers of changes as soon as possible.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Accomplished how to manage time efficiently.
- Kept in touch throughout entire shopping trip with customer to ensure all items were adequate.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Loaded and unloaded orders at customer's homes or locations carefully and respectfully, making sure not to damage any items.
Pet Sitter
Family
Grandville , MI
2023.04 - 2023.05
- Prepared food and water following specific instructions from pet owners.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could possibly make pets sick.
- Kept animals entertained and exercised with rigorous play activities.
- Implemented positive reinforcement training techniques to help pets learn proper behaviors.
Education
Art And Design Concentration: Photography
Northern Michigan University
Marquette, MIHigh School Diploma -
Grandville High School
Grandville, MI04.2023
Skills
- MI driver's license
- Positive attitude
- Rudimentary knowledge in ASL
- Experience in Adobe Illustrator
- Attention to detail
- Professional appearance
- Experience in Google Docs
Timeline
Shipt Shopper
Shipt HQ
2023.04 - 2023.09
Pet Sitter
Family
2023.04 - 2023.05
Volunteer
Wesley Park United Methodist
2022.03 - Current
Senior Caregiver
Family
2022.03 - Current
Art And Design Concentration: Photography
Northern Michigan University
High School Diploma -
Grandville High School
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