Hannah Hopkins

• Developing and implementing quality assurance automated and manual testing to ensure compliance with industry standards and regulations.
• Investigating and identifying root causes of quality issues and working with cross-functional teams to implement corrective and preventive actions.
• Maintaining detailed records of quality tests, inspections, and findings. Generating reports to communicate quality metrics and trends to relevant stakeholders.
• Collaborating with staging, production, and other environments to enhance processes and procedures, aiming for continuous improvement in quality and efficiency.
• Providing training to employees on quality standards, procedures, and best practices to maintain a culture of quality throughout the organization.
• Participate in sprint planning meetings to estimate effort required for user stories and commit to delivering specific tasks during the sprint.
• Supported daily stand-up meetings to provide updates on progress, discuss any obstacles, and coordinate with team members.
• Actively work on tasks assigned for current sprint, collaborating with other team members and ensuring that the work aligns with acceptance criteria.
• Practice continuous integration by frequently integrating code changes into shared repository, ensuring that software is continuously buildable and testable.
• Participate in sprint retrospectives to reflect on team's performance, identify areas for improvement, and collaboratively implement changes to enhance efficiency.

• Helped with tasks such as bathing, dressing, grooming, toileting, and mobility to ensure the person's basic needs were met.
• Administered medications according to prescribed schedules, and monitored and recorded any side effects or changes in the person's health.
• Planed and prepared nutritious meals based on dietary restrictions or preferences, and assisted with feeding if necessary.
• Provided emotional support, engaged in conversation, and offered companionship to combat feelings of isolation and loneliness.
• Assisted with light housekeeping duties, such as cleaning, laundry, and organizing, to maintain a safe and comfortable living environment.
• Offer encouragement and reassurance, and engage in activities that promote mental and emotional well-being.
• Regularly assessed the person's health and well-being, and promptly reported any changes or concerns to healthcare professionals or family members.

• Reliably reached all my short and long-term grading goals and organizing information.
• Gained skill in writing concise assignments posts and reminders.
• Offered input to lead professors regarding overall classroom performance and progress relative to weekly objectives.
• Processed a range of documentation and entered information into databases.

Community-based learning as part of a software engineering course at the University of Wisconsin Parkside allowed students to gain valuable business experience by interning at local businesses.

• Consistently met my short and long-term targets.
• Proactively participated in meetings and helped create new practices.
• Proficient in quality assurance testing software Appium as well as code coverage tools.

Community-based learning as part of a software engineering course at the University of Wisconsin Parkside allowed students to gain valuable business experience by interning at local businesses.

• Consistently met my short and long-term targets.
• Coded websites using HTML, CSS, JavaScript, and jQuery languages.
• Proactively participated in meetings and helped create new practices.
• Engaged with clients to plan and optimize site issues and queries.

• Acquired business and technical acumen along with personal growth and professional development.
• Gained insight and advice on business, leadership, and career from business executives and recognized experts.
• Completed entry-level training in human resources, finance, advertising, media and technology, and communication.

• Maintained and operated the store during the manager’s absence.
• Completed weekly price changes and assisted inventory control.
• Built rapport with customers by offering friendly, knowledgeable, and supportive customer service.
• Created attractive merchandise displays with strategic product placement that attracted customers to the store maximizing sales.

• Handled customer complaints with empathy and composure.
• Accurately handled large amounts of money on the cash register.
• Helped manage and create product displays.
• Organized and stocked merchandise to keep necessary levels for sales demand.