Hannah Horak
5644 Ryewyck Dr. Toledo
Summary
Dynamic individual with hands-on experience working with children and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
7
7
years of professional experience
Work History
Associate
Old Navy, Gap
Holland, OH
06.2021 - Current
- Used in-store system to locate inventory and place special orders for customers.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Developed and implemented strategies to increase customer satisfaction and engagement.
Acting Assistant Manager
Old Navy, Gap
Holland, OH
11.2025 - 02.2026
- Supervised daily operations to enhance team performance and customer satisfaction.
- Monitored employee performance, providing constructive feedback to facilitate professional growth.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Gallery Attendant
BGSU School of Art
Bowling Green, OH
01.2022 - 05.2022
- Informed visitors of exhibit features and highlights to promote enriching gallery experiences.
- Tracked gallery artwork and recorded sold and removed items to maintain accurate physical and financial inventory.
- Managed office and gallery supplies inventories.
- Installed, took down, packed, and unpacked art work for exhibitions.
Hostess
Texas Roadhouse
Holland, OH
08.2019 - 04.2021
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Education
Bachelor of Arts - Studio Arts, Community Art Education
Bowling Green State University
Bowling Green, OH05-2025
Skills
- Problem-solving abilities
- Reliable and punctual
- File management
- Task prioritization
- Customer engagement
- Leadership qualities
Timeline
Acting Assistant Manager
Old Navy, Gap
11.2025 - 02.2026
Gallery Attendant
BGSU School of Art
01.2022 - 05.2022
Associate
Old Navy, Gap
06.2021 - Current
Hostess
Texas Roadhouse
08.2019 - 04.2021
Bachelor of Arts - Studio Arts, Community Art Education
Bowling Green State University