Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Hannah Hughes

Avon

Summary

Dedicated Sr. Teller with over seven years in banking. Expertise in cash management, employee training, and customer account support. Committed to delivering exceptional service and ensuring compliance with banking standards.

Overview

16
16
years of professional experience

Work History

Sr. Teller

Community Bank N.A.
Avon
09.2015 - 08.2022
  • Processed customer transactions efficiently and accurately at Community Bank N.A.
  • Assisted customers with account inquiries and banking services daily.
  • Managed cash handling and ensured compliance with bank policies.
  • Trained new tellers on procedures and customer service standards.
  • Resolved customer issues with professionalism and attention to detail.
  • Conducted routine audits of cash drawers to ensure accuracy and security.
  • Completed monthly audits, and managed kiting reports.
  • Balanced bank's vault of daily cash for withdrawals and deposits.

Server

Texas Roadhouse
Henrietta
03.2012 - 07.2015
  • Provided exceptional customer service in a fast-paced dining environment.
  • Took customer orders accurately and communicated them to the kitchen staff.
  • Recommended menu items and promoted daily specials to enhance guest experience.
  • Handled cash transactions and processed payments with precision and efficiency.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Greeted customers, answered questions, and recommended specials to increase profits.

Customer Service Representative

New Way Home and Pool Center
Avon
06.2006 - 02.2011
  • Educated clients on pool maintenance and home improvement solutions.
  • Coordinated with suppliers to ensure timely delivery of products.
  • Maintained accurate records of customer interactions in the database.
  • Answered customer inquiries and provided accurate information regarding products and services.

Education

High School Diploma -

Livonia High School
Livonia, NY
06-2008

Skills

  • Cash handling and transaction processing
  • Customer account management
  • Customer relationship management
  • Employee training and development
  • Bank auditing
  • Issue resolution
  • Collaboration and teamwork

Accomplishments

  • Completion of two certified leadership training courses.

Timeline

Sr. Teller

Community Bank N.A.
09.2015 - 08.2022

Server

Texas Roadhouse
03.2012 - 07.2015

Customer Service Representative

New Way Home and Pool Center
06.2006 - 02.2011

High School Diploma -

Livonia High School

Similar Profiles

CREATE PROFILE