Kimberly Cadenas
Downey,CA
Summary
Sr. Teller experienced with managing high-volume financial transactions and ensuring compliance with banking regulations. Utilizing strong customer service skills to resolve client issues and enhance satisfaction. Knowledge of cash handling, operational procedures, and team collaboration to maintain efficient branch performance.
Overview
5
5
years of professional experience
Work History
Sr. Teller
Banc of California
08.2022 - Current
- Delivered exceptional service while managing high-volume cash transactions during peak business hours without compromising accuracy or efficiency levels.
- Processed a wide variety of transactions for both consumer and business customers
- Handle bank reports
- Work with wires transfers, stop payments, etc.
- Maintaining a good relationship with customer to better understand their needs and guide them towards the right service/product the bank offers
Cashier
One Stop Bargain
07.2021 - 08.2022
- Processed sales transactions
- Learned roles of other departments to provide coverage and keep store operational.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped customers find specific products, answered questions and offered product advice.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
Hairstylist's Assistant
Mony's
03.2020 - 02.2021
- Welcomed, seated and prepared clients for services
- Assisted hairstylist with cuts, color applications, etc.
- Promoted hair products, did social media and answered customer questions.
- Stocked inventory items and prepared inventory reports
Education
High School Diploma -
South Gate Senior High School
South Gate, CA06.2018
Skills
- Exceptional customer service
- Dedicated work ethic
- Collaborative team player
- Cash management expertise
- Flexible in dynamic environments
- Proficient in basic computer operations
- Steadfast reliability
- Proficient in Spanish
Timeline
Sr. Teller
Banc of California
08.2022 - Current
Cashier
One Stop Bargain
07.2021 - 08.2022
Hairstylist's Assistant
Mony's
03.2020 - 02.2021
High School Diploma -
South Gate Senior High School
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