Hannah Hyde
Springfield,OR
Summary
Strategic leader with over ten years of experience in operations and organizational development. Proven ability to build partnerships and manage change, resulting in enhanced workforce capability and retention. Focused on creating empowering environments that promote equity, belonging, and resilience.
Overview
9
9
years of professional experience
Work History
Executive Administrator
Skeie’s Jewelers
Eugene, USA
03.2020 - 01.2022
- Led internal process improvements, increasing efficiency and team collaboration.
- Managed public-facing communications and built long-term client relationships with tact and professionalism.
- Used data insights to guide outreach and engagement strategies for a broad clientele.
Social Media & Events Coordinator
Skeie’s Jewelers
Eugene, USA
06.2017 - 03.2020
- Managed and grew the business’s digital presence across Instagram, Facebook, and website platforms.
- Planned, promoted, and executed community events with up to 200 attendees, coordinating vendors, media, logistics, and on-site staff.
- Created compelling digital and print content, including social posts, newsletters, event flyers, and advertisements.
- Filmed and edited promotional videos to support brand storytelling and engagement goals.
Web & Inventory Manager
Skeie’s Jewelers
Eugene, USA
01.2015 - 06.2017
- Maintained website content and online product listings to support accurate, up-to-date public-facing information.
- Monitored sales and digital performance metrics to inform inventory and marketing strategies.
- Collaborated with graphic designers and content teams to ensure quality and consistency in public materials.
Repairs Manager & Customer Service Lead
Skeie’s Jewelers
Eugene, USA
12.2013 - 01.2015
- Led front-of-house communication with clients, resolving concerns and improving service satisfaction.
- Drafted and implemented procedures for quality assurance and service consistency.
Sales Associate
Skeie’s Jewelers
Eugene, USA
11.2012 - 12.2013
- Built and maintained strong client relationships through effective communication and follow-up.
- Completed educational courses to deepen product knowledge and stay current with industry trends.
Education
Bachelor of Arts - Psychology
University of Oregon
Eugene, OR06.2024
Associate of Arts -
Lane Community College
Eugene, OR06.2022
Key Skills And Tools
- Community Engagement & Public Outreach
- Digital Marketing & Social Media Strategy
- Event Planning & Logistics
- Clear, Inclusive Writing & Editing
- Content Creation: Newsletters, Brochures, Social Media, Web
- Visual Communication: Photography, Video Editing, Basic Graphic Design
- Data Analysis & Performance Metrics
Timeline
Executive Administrator
Skeie’s Jewelers
03.2020 - 01.2022
Social Media & Events Coordinator
Skeie’s Jewelers
06.2017 - 03.2020
Web & Inventory Manager
Skeie’s Jewelers
01.2015 - 06.2017
Repairs Manager & Customer Service Lead
Skeie’s Jewelers
12.2013 - 01.2015
Sales Associate
Skeie’s Jewelers
11.2012 - 12.2013
Bachelor of Arts - Psychology
University of Oregon
Associate of Arts -
Lane Community College
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