Hannah Johnson
Crystal Lake,IL
Overview
7
7
years of professional experience
Work History
Chapter Development Consultant
Tri Delta
06.2025 - Current
- Consulted with 22 collegiate chapters nationwide, providing strategic guidance on operations, recruitment, member experience, and leadership development
- Supported 3 primary recruitments, advising executive committee's on conversation strategy, round structure, and selection processes to optimize recruitment outcomes
- Played a key role in establishing Tri Delta’s chapter at the University of Connecticut, contributing to recruitment efforts that resulted in a founding class of 173 members
- Partnered with collegiate leaders, advisors, and campus stakeholders to strengthen chapter performance, accountability, and long-term sustainability
- Traveled extensively to deliver on-site consulting, adapting strategies to meet the unique needs and cultures of diverse campus communities
- Guided chapters in implementing year-round recruitment strategies, improving member retention and overall chapter growth
Brand Marketing Intern
Ferrari of Lake Forest
05.2025 - 07.2025
- Supported brand marketing initiatives for a luxury automotive dealership, ensuring alignment with Ferrari brand standards and identity
- Assisted in planning and executing high-end client events, enhancing customer engagement and brand experience
- Managed and created content for social media and digital platforms to increase brand visibility and audience reach
- Collaborated with sales and service teams to develop marketing materials and campaigns that drove client interest and showroom traffic
Cashier Specialist
Mercedes-Benz Of Hoffman Estates
05.2019 - 07.2025
- Processed high-volume customer transactions with accuracy and efficiency at a Mercedes-Benz dealership, including service invoices, parts purchases, and warranty payments
- Delivered a professional, customer-focused checkout experience by addressing billing questions, explaining charges, and resolving discrepancies in real time
- Maintained and balanced daily cash drawers, credit transactions, and financial reports, ensuring accuracy and compliance with dealership policies
- Coordinated closely with service advisors, technicians, and parts staff to verify invoices and ensure seamless communication across departments
- Utilized dealership management systems to track payments, update customer records, and support overall financial operations
Education
Bachelor of Science - Organizational Leadership And Management
Illinois State University
Normal, IL05.2025
Skills
- Organizational development
- Training facilitation
- Goals and performance
- Marketing
- Partnership building
Timeline
Chapter Development Consultant
Tri Delta
06.2025 - Current
Brand Marketing Intern
Ferrari of Lake Forest
05.2025 - 07.2025
Cashier Specialist
Mercedes-Benz Of Hoffman Estates
05.2019 - 07.2025
Bachelor of Science - Organizational Leadership And Management
Illinois State University