Hannah Karich

Providing exceptional customer service and exemplary barista skills at a local specialty bakery

• Assist in taking and delivering customer orders, providing excellent service and ensuring customer satisfaction
• Prepare and serve high-quality coffee beverages, maintaining consistency in taste and presentation
• Manage cash transactions and handle customer inquiries with efficiency and courtesy

Provided world class customer service for a southern California restaurant

• Prepared a wide variety of hot and cold beverages with consistently positive customer satisfaction scores and increased sales
• Interacted with customers during the rush periods to promote an overall positive dining experience
• Implemented restaurant's cleaning protocols throughout each work shift

Provided support for multiple organizations within a Hawaiian youth camp focused on providing exceptional camp experiences for local underserved youth

• Farm Work: harvested/cleaned/packaged citrus, cared for farm animals, weeded, mowed, landscaped around Kids House, fixed fences, and more
• Provided monetary support for Makanalani Kids Camp by volunteering at JoJo's Shave Ice serving customers
• Naikela Tea Garden: prepared ground/planted in gardens, weeded, worked in the nursery, dug trenches, scooped mulch, dried/packaged tea to sell at a local farmer’s market

Assisted customers with purchasing apparel at a local clothing boutique specializing in women's fashion

• Interacted and gave helpful insight with customers to ensure top-tier individual and personal experience; promoted new products
• Provided personalized styling consultations to customers, offered fashion expertise and guidance tailored to individual preferences
• Collaborated with the store team to organize and participate in special events, promotions, and sales initiatives to drive foot traffic and boost sales.