Hannah Kelch
Geneva,NE
Summary
Efficient Secretary known for high productivity and completing tasks swiftly. Specialized in office management, scheduling, and document preparation, ensuring smooth operations of day-to-day activities. Possess strong communication skills, adaptability, and problem-solving abilities to excel in diverse environments. Prioritize confidentiality and professionalism in all interactions.
Overview
8
8
years of professional experience
Work History
Secretary
Kelch Plumbing, Heating & Refrigeration INC.
Exeter, Nebraska
10.2019 - Current
- Handled confidential documents with discretion.
- Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
- Produced and distributed memos, newsletters, and other forms of communication.
- Ordered office supplies to purchase items and maintain appropriate levels.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
- Responded to customer issues to provide immediate resolution and improve retention.
- Updated contact lists on a regular basis; created new contacts as needed.
- Maintained organized filing system of paper and electronic documents.
- Reviewed billing statements for accuracy prior to submitting them for payment processing.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
CNA
Comfort Keepers Home Care
Omaha, Nebraska
08.2018 - 09.2019
- Planned and served meals and snacks to patients according to prescribed diets.
- Answered patient call signals and signal lights to determine patients' needs.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Dietary Cook
Kearney County Health Services
Minden, Nebraska
04.2017 - 05.2018
- Answered product questions with up-to-date knowledge of sales and company promotions.
- Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
- Assisted with ordering food items from vendors as required.
- Cooked and served food and meals in accordance with planned menus, diet plans, recipes, portions and temperature control procedures.
- Monitored food temperatures to maintain food safety.
- Maintained cleanliness of kitchen area throughout shift.
- Followed all safety regulations when handling food and kitchen utensils.
Education
High School Diploma -
Minden High School
Minden, NE05-2012
Skills
- Requisition processing
- Phone reception
- Letter writing
- Office correspondence
- Calendar management
- File management
- Appointment scheduling
- Phone etiquette
Timeline
Secretary
Kelch Plumbing, Heating & Refrigeration INC.
10.2019 - Current
CNA
Comfort Keepers Home Care
08.2018 - 09.2019
Dietary Cook
Kearney County Health Services
04.2017 - 05.2018
High School Diploma -
Minden High School