Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
17
17
years of professional experience
Work History
Product Development Specialist
Kendra Scott
Austin, TX
05.2023 - Current
Develop products for fine, sterling, and men's jewelry to meet customer needs.
Maintain accurate records of all product development activities throughout the life cycle of each project.
Maintain sample order recording keep and distribution to cross functional teams, through out each phase of development.
Work closely with cross-functional teams such as merchandising, design, and photography/creative on product launches.
Evaluate current product designs to identify enhancements, alterations, and cost-effective engineering solutions.
Contribute to the development and launch of new product offerings, as well as enhancements for existing products.
Submit quarterly reports to executive leadership.
Product Development Assistant
Four Hands
Austin, TX
06.2022 - 04.2023
Partner with Product Development Team to build Product Launch & Concept presentations for internal and external customer use
Coordinate with Sr Product Developers to track and manage the development of new finishes, including the management of physical finish libraries and swatch coding
Partner with Warehouse & Marketing Teams to manage the flow of new product into the sample room and coordinate photography
Coordinate with Product Development Team and Warehouse Team to review incoming samples for approval
Work with Merchandising Team to procure product samples for wholesale tradeshows
Provide a final check of product data prior to launch, ensuring all info is complete and accurate
Attend Set-up for Wholesale tradeshows, document product quality issues and work with outside labor to have them resolved before show opens
Send out Calendar Reminders to Product Development Team to keep deadlines on track
Sales Associate
Madewell Inc.
Austin, TX
09.2020 - 03.2024
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Assisted customers by finding needed items and checking inventory for items at other locations.
Recommended merchandise to customers based on needs and preferences.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Operations Coordinator
Noonday
Austin, TX
01.2022 - 06.2022
Coordinated and managed project tasks to ensure project delivery within established budgets and timelines.
Planned daily operational goals, including team workflows and promotional initiatives.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Developed new product for an upcoming capsule launch.
Member of cross functional launch team.
Conducted market research to improve the brand with a focus in sustainable packaging.
Maintain the teams calendar.
Maintain excel spreadsheets for daily management briefings.
Help coordinate marketplace for the company's annual conference.
Responsible for product packaging.
Operations Specialist
Noonday
Austin, TX
09.2020 - 01.2022
Pick and pack orders promptly and with high accuracy.
Scan and fulfill sales orders from pulling bins.
Perform all necessary quality control on goods as directed by Operations leadership.
Create and fulfill sales orders for special product requests.
Ensure fulfillment and timely delivery of marketing and sales giveaways, including influencer orders, PR shipments, monthly Rockstar gifts, and Ambassador gifts.
Assist Operations Manager with preparation for Shine Conference.
Assist Inventory Coordinator with receiving shipments, bin placement and QC projects.
Assist Inventory Coordinator with inventory counts to make sure inventory numbers are as accurate as possible.
Work with the Inventory Coordinator and Merchandise Planner to adjust Back in Stock dates on Sales Orders.
Assist with Photoshoots as a wardrobe stylist and carryover product expert.
Oversee printing and preparing picking tickets for all order types daily and any other order discrepancies or questions.
Assist the Operations Manager with daily fulfillment goals.
Act as liaison between Customer Service and Fulfillment team on cancelled or changed orders.
Process and fulfill all manual reshipments of products.
Support for cross-functional teams, specifically Marketing and Product.
Lead Advanced Silver Coach
Nitro Swimming
Bee Cave, TX
08.2018 - 08.2020
Writes and implements a season plan to improve skill, speed, and overall knowledge of the sport of swimming.
Communicates weekly with families with updates on the season.
Leads the athletes in exercises out of the water to target and strengthen muscles groups to help improve in the water.
Assistant Head Age Group Coach and Retail Manager
Longhorn Aquatics
Austin, TX
04.2017 - 08.2018
Lead Coach for developmental and competitive age groups swimmers between ages 5 and 14.
Developed each participant's physical and psychological fitness in order to advance.
Fostered a culture of good sportsmanship, cooperation and responsibility.
Motivated and encouraged student athletes to do their best during practices and competition.
Coordinated all New Member try outs and private swim lessons.
Help run social media accounts for Longhorn Aquatics to build the brand recognition of the swim team.
Retail Manager of the Longhorn Aquatics Swim Shop.
Managed store budgets and financial plans.
Monitored sales and inventory
Managed the design process of new accessories to fit with the clothing line.
Designed products and product listings to sell to the public.
Created a streamlined eCommerce and POS System.
Lead Intro Swim Coach
Nitro Swimming
Austin, TX
05.2016 - 05.2017
Lead coach for developmental swimmers ages 5 to 9 years old.
Wrote daily workouts focusing on technique, fitness, and endurance.
Assisted upper level age groups.
Master coach for ages 18 and older.
Managed social media outlets for Nitro.
Youth Program Instructor
TownLake YMCA
Austin, TX
09.2015 - 12.2016
Taught young children developmental skills such as fine motor movements, dance, and basic sport fundamentals.
Administered recreation programs to keep activities running smoothly and effectively.
Planned and implemented seasonal activities and sports-based curriculums for kids between ages of 4 and 14.
Discussed available program services with potential participants and outlined procedures to facilitate smooth engagement in program processes.
Summer Camp Counselor/Lifeguard
Laity Lodge Youth
Kerrville, TX
05.2012 - 08.2014
Responsible for looking after junior high and high school girls for 11 weeks.
Mentored specific age groups for two weeks at a time (night and day).
While also being one of the lifeguards for the entire camp.
Summer Water Safety Instructor and Lifeguard
City of Austin Parks and Recreation
Austin, TX
05.2007 - 08.2011
Maintained strong proficiency in CPR, First Aid and AED rescue techniques to provide optimal support to individuals in distress.
Consistently complied with pool regulations and policies while encouraging staff to adhere to guidelines.
Checked chemical level of pool before lesson commencement and notified maintenance department of any issues.
Demonstrated water safety and swimming techniques to students of varying skill levels.
Promoted safe water practices, including preventive action, emergent response and first-aid.
Communicated with parents to discuss youth student progress and goals.
Photographer
The Attic Film Festival
Austin, TX
08.2015 - 08.2019
Photographer of events anywhere from film maker dinners to the annual film festival.
Education
Bachelor of Science - Kinesiology
Auburn University
2016
Skills
Event management
Product development
Market research and reporting
Process improvements
Quality control of products
Materials testing
Vendor management
Proficient in MS Office, eCommerce/POS System (Shopify, NetSuite, and PLM), Google Docs, and social media platforms
Warehouse operations
Wardrobe organization
Store operations leadership and oversight
Retail inventory management
Affiliations
South Texas Swimming - Zones Coach 2018, 2019
Member, Alumni Association
Member of Student Alumni Association
Member of Auburn for Water
Member of Delta Delta Delta
Member of Alpha Epsilon Delta
Member of Physical Therapy/ Occupational Therapy Club (PTOTC)