Hannah Kepford
Papillion ,NE
Summary
Reliable and detail-oriented professional with experience in customer-facing, fast-paced environments, including catering and high-volume service roles. Strong ability to stay organized, communicate effectively, and support smooth operations behind the scenes. Interested in growing within the wedding and events industry.
Overview
6
6
years of professional experience
Work History
Teller
Enterprise Bank
Omaha, NE
06.2025 - Current
- Managed high-volume customer interactions while maintaining accuracy and professionalism
- Handled time-sensitive financial transactions with strong attention to detail
- Resolved customer concerns quickly and effectively
- Balanced multiple responsibilities in a fast-paced environment
Catering Staff Member
Mayday Supplies
Omaha, NE
06.2024 - 06.2025
- Provided excellent service under high-pressure situations, ensuring smooth operations.
- Provided friendly, courteous service to create memorable moments for clients.
- Maintained clean and organized workspaces, adhering to strict health standards.
- Promoted a positive work environment through effective teamwork and collaboration among staff members.
- Achieved safe food handling practices by following all necessary guidelines and procedures.
- Cleaned and organized kitchen stations to promote team efficiency.
- Ensured timely food preparation and delivery for seamless delivery execution.
Marketing Manager / Customer Service
Blair Meat Market
Blair, Nebraska
08.2021 - 05.2024
- Managed customer communication across in-person and online platforms
- Organized marketing campaigns and content to increase engagement and sales
- Maintained business website and social media presence
- Handled customer service in a fast-paced retail environment
Server
Fernandos
Blair, Nebraska
05.2020 - 08.2022
- Provided high-quality service in a fast-paced dining environment
- Managed multiple tables and responsibilities simultaneously
- Maintained composure and efficiency during busy shifts
Worship Director Resident
Reach Church
Blair, Nebraska
09.2020 - 10.2022
- Managed a team of over fifty musicians to ensure cohesive Sunday morning worship experiences.
- Led weekly small team meetings to enhance collaboration and communication.
- Trained individuals in leadership, vocal and instrumental skills, camera operation, stage lighting, audio engineering, and database entry.
Education
High School Diploma -
Ridge Academy
05.2020
Skills
- Organization & time management
- Customer service & communication
- Fast-paced, high-pressure environments
- Team collaboration
- Attention to detail
- Adaptability & problem-solving
Creative & Event Experience
- Photography business focused on client sessions and event-style work
- Coordinated scheduling, communication, and delivery timelines
Timeline
Teller
Enterprise Bank
06.2025 - Current
Catering Staff Member
Mayday Supplies
06.2024 - 06.2025
Marketing Manager / Customer Service
Blair Meat Market
08.2021 - 05.2024
Worship Director Resident
Reach Church
09.2020 - 10.2022
Server
Fernandos
05.2020 - 08.2022
High School Diploma -
Ridge Academy