Hannah LaLonde
Kokomo,IN
Summary
Customer-savvy food service worker accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Food Runner • Cook
Moe’s River Room
08.2022 - Current
- Assisting cook in preparing meals
- Delivering meals to patrons
- Assist in food prep
- Closing and opening the kitchen independently.
Registered Behavior Technician
Hopebridge Autism Therapy Center
10.2023 - 12.2023
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Collaborated with multidisciplinary team members for comprehensive treatment planning and optimal outcomes.
- Enhanced client's communication skills through the use of visual aids, social stories, and roleplaying activities.
Shift Manager
RTL2 • McDonald’s
08.2018 - 07.2023
- Promoted and achieved daily goals in-store to improve customer satisfaction
- Handled varying business calls; product outages, customer complaints, call-offs, maintenance requests, change orders, etc
- Control and deescalate in-store customer and employee complaints
- Balancing the safe, counting down drawers, deposits
- Opening and closing the store independently.
Education
High School Diploma -
The Crossing
Kokomo, Indiana08.2018
Skills
- Foodservice
- Conflict-Resolution
- Communication
- Problem Solving
Communication Skills
Communication is key to creating successful business relationships. Being able to effectively relay goals, questions, and feedback is paramount to creating a healthy and efficient work environment. Being able to communicate well also influences the ability to address any problems that may occur in the workplace.
Certification
- Certified Food Handler, McDonald's
- RBT - Registered Behavior Technician
Timeline
Registered Behavior Technician
Hopebridge Autism Therapy Center
10.2023 - 12.2023
Food Runner • Cook
Moe’s River Room
08.2022 - Current
Shift Manager
RTL2 • McDonald’s
08.2018 - 07.2023
High School Diploma -
The Crossing
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