Hannah Lam
Rancho Cordova,CA
Summary
Reliable cashier and server with experience in POS systems, payment processing, and cash handling. Known for order accuracy, fast service, and friendly customer support
Overview
3
3
Languages
1
1
Certification
1
1
year of professional experience
Work History
Cashier
Rare Earth Coffee
Rancho Cordova, California
08.2026 - Current
- Operated cash register or POS system to accept cash, check, and credit card payments.
- Processed customer payments efficiently at Rare Earth Coffee register, ensuring accurate transactions.
- Received payments from customers at the register and provided accurate change.
- Accepted cash and credit card payments, issued receipts and provided change.
- Welcomed guests and provided detailed menu information to enhance customer experience at Rare Earth Coffee.
- Assisted baristas by managing order flow during peak hours at Rare Earth Coffee, contributing to smooth service.
Server
Chick-fil-A
Rancho Cordova, California
11.2025 - 07.2026
- Delivered exceptional customer service to enhance guest satisfaction and retention.
- Managed reservations and to-go orders to improve service efficiency and customer experience.
- Executed opening and closing duties, including setting up the dining area and restocking supplies, to ensure smooth operations.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Prepared tables promptly between guests to facilitate quick seating.
- Cleaned tables and chairs to prepare the dining area for the next customers.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Restocked condiment and napkin containers to maintain service efficiency.
Cashier
Qingshu Spicy Hot Pot & Nai Brother Sauerkraut Fis
Rancho Cordova, California
06.2025 - 07.2025
- Processed efficient and accurate cash, check, debit and credit card payments using a Point-of-Sale system.
- Operated cash register or POS system to receive payment by cash, check, and credit card.
- Processed sales transactions to prevent long customer wait times.
- Collaborated with front-end staff to enhance the customer service experience.
- Executed daily recovery tasks to maintain clean and organized areas, contributing to an efficient workflow.
- Supported management by coordinating tasks to enhance team operations.
Education
High School Diploma -
Cordova High
Rancho Cordova, CA06-2025
Some College (No Degree) -
Folsom Lake College
Folsom, CA09-2026
Skills
- Point of sale
- Cash handling
- Payment processing
- Order accuracy
- Order management
- Customer service
- Team collaboration
- Time management
Languages
English
Professional
Chinese (Cantonese)
Limited
Vietnamese
Elementary
Certification
- Food Handler Certification
- DECA Charter Member
Timeline
Cashier
Rare Earth Coffee
08.2026 - Current
Server
Chick-fil-A
11.2025 - 07.2026
Cashier
Qingshu Spicy Hot Pot & Nai Brother Sauerkraut Fis
06.2025 - 07.2025
High School Diploma -
Cordova High
Some College (No Degree) -
Folsom Lake College